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At Comcast, we're at the forefront of change, driving innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we're constantly pushing the boundaries in various fascinating businesses, creating career opportunities across a wide range of locations and disciplines. We're passionate about teamwork, and our goal is to lead the future in media and technology. If you're excited about being part of a dynamic team that brings cutting-edge products and services to life for millions of customers every day, we want you to fast-forward your career at Comcast.
Job Summary: Xfinity Retail Sales Professional
We're seeking an experienced Xfinity Retail Sales Professional to join our team in Manitowoc, WI. As a key member of our sales team, you'll be responsible for assisting and consulting with customers on our products and services, utilizing your knowledge, skills, and technology to achieve a world-class sales and service experience. This is a fully remote role, offering you the flexibility to work from anywhere.
Core Responsibilities
- Passionately represent products and services by sharing and demonstrating product and sales know-how with customers.
- Provide product demonstrations to educate customers on full product capabilities to maximize their experience.
- Take a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
- Achieve sales and customer experience goals and objectives.
- Provide comprehensive customer onboarding activities and ensure customers fully understand how to use and manage all company products/services and gain their consent.
- Perform operational and administrative tasks, partnering with customer care to resolve customer issues as needed.
- Consistently demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
- Comply with all company and retail operational policies and procedures.
- Complete training requirements and actively engage in team huddles and learning.
- Understand and know the sales compensation plan and its key elements.
Essential Qualifications
To succeed in this role, you'll need:
- A High School Diploma or GED.
- 2-5 years of relevant work experience in sales or a related field.
- Excellent communication and interpersonal skills.
- The ability to work a flexible schedule, including evenings, weekends, holidays, and overtime as needed.
- Regular, consistent, and punctual attendance.
- The physical ability to carry and lift up to 25-pound boxes and stand and move about the store constantly.
Preferred Qualifications
While not required, the following qualifications can give you a competitive edge:
- Previous experience in the telecommunications or retail industry.
- A proven track record of sales success and customer satisfaction.
- Familiarity with Comcast's products and services.
- Experience working in a fast-paced, dynamic environment.
Skills and Competencies
To excel in this role, you'll need:
- Sales Excellence: The ability to passionately represent products and services and achieve sales goals.
- Customer Focus: A customer-first approach, with a commitment to delivering exceptional customer experiences.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with customers and teammates.
- Adaptability: The ability to work in a fast-paced environment, adapting to changing priorities and customer needs.
- Teamwork: A collaborative mindset, with a willingness to work with others to achieve common goals.
Career Growth Opportunities and Learning Benefits
At Comcast, we're committed to helping you grow and develop your skills. As an Xfinity Retail Sales Professional, you'll have access to comprehensive training and development programs, designed to help you succeed in your role and advance your career. You'll also have opportunities to take on new challenges and responsibilities, working with a talented team of professionals who are passionate about delivering exceptional customer experiences.
Work Environment and Company Culture
As a remote employee, you'll have the flexibility to work from anywhere, with the tools and resources you need to succeed. We're committed to creating a culture that is inclusive, diverse, and supportive, with opportunities for growth and development. Our company values include:
- Operating Principles: We have a set of guiding principles that shape our behavior and decision-making.
- Customer First: We're committed to putting our customers at the forefront of everything we do.
- Inclusion and Diversity: We believe in creating a workplace that is inclusive and diverse, with opportunities for all employees to thrive.
Compensation, Perks, and Benefits
We offer a comprehensive compensation package, including:
- A competitive salary of $15.00 per hour, with a total target compensation of $22.69 per hour (including targeted commission).
- A $2,000 signing bonus.
- Uncapped commission opportunities.
- Day one benefits, including medical, dental, and vision coverage.
- Tuition reimbursement.
- Courtesy internet and TV services.
Conclusion
If you're a motivated and sales-driven professional looking for a challenging and rewarding role, we want to hear from you. As an Xfinity Retail Sales Professional, you'll have the opportunity to work with a talented team, delivering exceptional customer experiences and driving sales growth. Apply now to join our team and fast-forward your career at Comcast!
Don't miss out on this exciting opportunity. We look forward to hearing from you!
Apply Now