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About United Airlines – Soaring to New Heights
United Airlines isn’t just an airline; it’s a global connector that unites people, cultures, and economies across continents. With a bold vision to become the best airline in the history of aviation, United invests heavily in safety, innovation, and an inclusive workforce that reflects the diversity of the world it serves. As part of a company that operates in hundreds of locations worldwide, you’ll join a mission‑driven community where every flight, every interaction, and every piece of training material contributes to a safer, more enjoyable sky experience for millions of passengers.
Why This Role Matters
The Inflight Training Multimedia Production Specialist sits at the intersection of media, technology, and regulatory compliance. In this remote, work‑from‑home position, you will empower United’s Inflight Training team with high‑quality, compliant training media that equips cabin crew, pilots, and support staff with the knowledge they need to deliver world‑class service. Your work directly impacts safety standards, operational efficiency, and the overall passenger experience.
Key Responsibilities – What You’ll Own Every Day
- Multimedia Production & Management: Lead the end‑to‑end creation of video, audio, and interactive training assets, from concept and script development through filming, editing, and post‑production.
- Regulatory Compliance Assurance: Ensure all training media meets FAA, TSA, DOT, and other relevant aviation authority guidelines, maintaining rigorous documentation for audits.
- Technology Platform Stewardship: Administer and troubleshoot the learning management system (LMS), digital asset repository, and supplemental training platforms used by the Inflight Training organization.
- Vendor & IT Coordination: Serve as the primary liaison with internal IT, external vendors, and third‑party service providers for hardware, software, and equipment procurement and support.
- Project Planning & Scheduling: Develop detailed production schedules, track milestones, and manage resource allocation to meet tight delivery timelines.
- Stakeholder Collaboration: Partner with Subject Matter Experts (SMEs), curriculum designers, and operational leaders to align multimedia content with training objectives and performance metrics.
- Quality Control & Review: Conduct thorough content reviews, perform metadata tagging, and implement version control practices to ensure consistency and accuracy.
- Reporting & Analytics: Generate regular status reports, usage analytics, and compliance dashboards for senior leadership.
- Continuous Improvement: Identify opportunities to modernize training delivery methods, integrate emerging technologies (e.g., AR/VR), and streamline production workflows.
Essential Qualifications – What You Bring to the Table
- Education: Bachelor’s degree in Communications, Media Production, Instructional Design, Information Technology, or a related field; or equivalent professional experience.
- Experience: Minimum of 2 years of hands‑on video production and training content creation, preferably within aviation, aerospace, or highly regulated industries.
- Technical Proficiency: Demonstrated mastery of video editing suites (Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve), motion graphics (After Effects), and audio post‑production tools.
- Regulatory Insight: Familiarity with FAA, TSA, and DOT training standards, including documentation, record‑keeping, and audit readiness.
- Device Expertise: Strong working knowledge of Apple ecosystem devices (Mac, iPhone, iPad) and Windows PC environments; ability to troubleshoot hardware and software issues across platforms.
- Project Management: Proven ability to manage multiple concurrent projects, organize resources, and deliver on schedule using tools such as Microsoft Project, Asana, or Jira.
- Communication Skills: Excellent written and verbal communication, with the ability to translate complex technical concepts into clear instructional content.
- Legal Eligibility: Authorized to work in the United States without sponsorship.
Preferred Qualifications – Adding Extra Value
- Certification in Project Management (PMP, Agile) or instructional design (ATD, eLearning Guild).
- Experience with Learning Management Systems (Cornerstone, SAP SuccessFactors, Moodle) and SCORM/AICC standards.
- Knowledge of interactive e‑learning authoring tools (Articulate Storyline, Adobe Captivate).
- Previous work within an airline or transportation environment.
- Exposure to emerging immersive technologies (AR, VR, 360° video) for training applications.
Core Skills & Competencies – The DNA of Success
- Creative Storytelling: Ability to craft compelling narratives that resonate with adult learners.
- Analytical Mindset: Use data to evaluate training effectiveness and drive continuous improvement.
- Detail‑Oriented Execution: Meticulous attention to detail in editing, metadata tagging, and compliance documentation.
- Adaptability: Thrive in a fast‑paced, deadline‑driven environment; comfortable with flexible work hours, including weekends and holidays when required.
- Team Collaboration: Proactive collaborator who builds strong relationships across cross‑functional teams.
- Time Management: Prioritize tasks effectively to balance production workload with support responsibilities.
Work Environment & Culture – Your Remote Home Base
United embraces a culture of inclusion, innovation, and empowerment. While this role is fully remote, you will be part of a vibrant, global community that values diverse perspectives. Our remote employees enjoy:
- Flexible scheduling that supports work‑life balance.
- Access to a robust digital collaboration suite (Microsoft Teams, Slack, SharePoint).
- Regular virtual town‑halls, training webinars, and networking events.
- Mentorship programs and peer‑to‑peer “Business Resource Groups” that celebrate cultural heritage and professional development.
Compensation, Benefits & Perks – Rewarding Your Talent
United offers a competitive total rewards package designed to support your financial, health, and personal goals.
- Salary: Competitive base pay commensurate with experience and expertise.
- Health & Wellness: Comprehensive medical, dental, and vision coverage, plus mental‑health resources and wellness programs.
- Retirement Savings: 401(k) plan with generous company match.
- Paid Time Off: Generous vacation accruals, holidays, and flexible paid leave for personal needs.
- Family Support: Paid parental leave, adoption assistance, and child‑care resources.
- Travel Privileges: Discounted or complimentary space‑available travel for you and eligible family members.
- Learning & Development: Tuition reimbursement, certifications, and access to United’s internal learning portal.
- Employee Resource Groups: Join affinity groups that foster community, mentorship, and cultural celebration.
- Remote Work Stipends: Home‑office equipment allowance, high‑speed internet reimbursement, and ergonomics support.
Career Growth & Advancement – Your Path Forward
United’s rapid expansion means limitless opportunities for upward mobility. As you excel in the Multimedia Production role, you can explore pathways such as:
- Senior Multimedia Manager – overseeing a larger portfolio of training assets.
- Instructional Design Lead – shaping curriculum strategy across the airline.
- Digital Learning Technology Architect – integrating emerging platforms and immersive tools.
- Regional Training Operations Manager – expanding responsibility to multiple training disciplines.
All employees receive structured performance feedback, personalized development plans, and access to leadership coaching to help you achieve your career aspirations.
Application Process – Take Off With Us
If you are passionate about aviation, driven by creativity, and eager to ensure regulatory excellence, United wants to hear from you. Follow these steps to apply:
- Prepare an updated resume highlighting relevant multimedia, project management, and compliance experience.
- Craft a concise cover letter that showcases your enthusiasm for United’s mission and how your skill set aligns with the role.
- Submit your application through the United Careers portal (link provided below).
- Expect a prompt acknowledgment, followed by a virtual screening interview, technical assessment, and a final interview with the Inflight Training leadership team.
We value diversity and encourage candidates of all backgrounds to apply. United is an equal opportunity employer.
Ready to Elevate Your Career?
Join a legacy of innovators who keep the world connected at 30,000 feet. Your expertise in multimedia production, technology stewardship, and regulatory compliance will help shape the next generation of inflight training—ensuring safety, excellence, and unforgettable passenger experiences.
Apply Now – Become a Part of United’s Visionary Training Team
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