Introduction to American Express and Our Team
American Express is a global services company that provides customers with exceptional service, innovative products, and unparalleled experiences. Our team is dedicated to driving business results through data-driven insights and strategic decision-making. We are now expanding our team and seeking an experienced Director of Data Science and Analytics to join our ranks. As a Director of Data Science and Analytics, you will have the opportunity to work remotely and enjoy the freedom and flexibility that comes with it.
Job Overview
In this role, you will be responsible for driving customized customer experiences and increasing productivity through the application of top-tier analytics and data science. You will lead a team of analytical experts and collaborate with cross-functional teams to develop and implement innovative targeting strategies. Your expertise in data analysis, statistical modeling, and data visualization will be essential in driving business results and informing strategic decisions.
Key Responsibilities
- Lead a team of analytical experts to drive business results through data-driven insights and strategic decision-making
- Develop and implement innovative targeting strategies to drive customer acquisition and retention
- Collaborate with cross-functional teams, including marketing, business development, and modeling teams, to scale new treatments, offers, and channels for the business
- Work with the Global Adjusting Group to manage targeting strategy for revenue-generating treatments in the call center
- Develop and maintain cross-functional relationships with internal marketing partners
- Analyze consumer data and end-to-end campaign processes to inform business strategy
- Utilize test design to inform business strategy based on statistical findings
- Query very large and complex datasets using big data programming languages, including SAS, SQL, Hive, Python, advanced MS Excel, and MS PowerPoint
Qualifications and Requirements
To be successful in this role, you will need to have a strong educational foundation in a relevant field, such as Economics, Statistics, Business Administration, Data Science, or a related field. A Bachelor's degree is required, and a minimum of 3 years of experience in using analytics and data science to drive business results is essential.
Essential Qualifications
- Bachelor's degree in Economics, Statistics, Business Administration, Data Science, or a related field
- 3 years of experience in using analytics and data science to drive business results
- 3 years of experience working across multi-functional teams and influencing and building significant relationships with partners
- Experience analyzing consumer data and end-to-end campaign processes
- Experience utilizing test design to inform business strategy based on statistical findings
- Strong analytical and problem-solving skills, with experience breaking down complex problems into components and translating quantitative analysis into meaningful business results
Preferred Qualifications
- Advanced degree in a relevant field, such as a Master's or Ph.D.
- Experience working in a remote or virtual team environment
- Experience with big data programming languages, including SAS, SQL, Hive, Python, advanced MS Excel, and MS PowerPoint
- Experience with data visualization tools, such as Tableau or Power BI
Skills and Competencies
To be successful in this role, you will need to have a strong combination of technical, business, and interpersonal skills. Some of the key skills and competencies required for this role include:
Technical Skills
- Strong analytical and problem-solving skills
- Experience with big data programming languages, including SAS, SQL, Hive, Python, advanced MS Excel, and MS PowerPoint
- Experience with data visualization tools, such as Tableau or Power BI
- Strong understanding of statistical modeling and machine learning concepts
Business Skills
- Strong business acumen and understanding of business operations
- Experience working with cross-functional teams, including marketing, business development, and modeling teams
- Strong communication and presentation skills, with experience presenting to senior audiences
Interpersonal Skills
- Strong leadership and management skills, with experience leading teams of analytical experts
- Strong influencing and relationship-building skills, with experience working with partners and stakeholders
- Strong collaboration and teamwork skills, with experience working in a remote or virtual team environment
Career Growth Opportunities and Learning Benefits
At American Express, we are committed to the growth and development of our employees. As a Director of Data Science and Analytics, you will have access to a range of career growth opportunities and learning benefits, including:
Career Development
- Opportunities for advancement and career growth within the company
- Access to training and development programs, including leadership development and technical skills training
- Opportunities to work on high-visibility projects and initiatives
Learning Benefits
- Access to online learning platforms and resources, including courses and certifications
- Opportunities to attend industry conferences and events
- Access to mentorship and coaching programs
Work Environment and Company Culture
At American Express, we are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. As a Director of Data Science and Analytics, you will be part of a dynamic and collaborative team that values diversity, equity, and inclusion.
Work Environment
- Remote work opportunity, with the ability to work from home up to 3 days per week
- Access to state-of-the-art technology and tools, including big data programming languages and data visualization tools
- Opportunities to work on high-visibility projects and initiatives
Company Culture
- Commitment to diversity, equity, and inclusion
- Strong focus on employee well-being and mental health
- Opportunities for community involvement and volunteerism
Compensation, Perks, and Benefits
At American Express, we offer a competitive salary and benefits package that includes:
Compensation
- Competitive salary, commensurate with experience
- Opportunities for bonuses and incentives
Perks and Benefits
- 6% company match on retirement savings plan
- Free financial coaching and financial wellness support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- 20+ weeks paid parental leave for all parents, regardless of gender, presented for pregnancy, adoption, or surrogacy
- Free access to on-site health centers, set up with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
Conclusion
If you are a motivated and experienced data science and analytics professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Director of Data Science and Analytics at American Express, you will have the opportunity to work remotely, lead a team of analytical experts, and drive business results through data-driven insights and strategic decision-making. Apply now and take the next step in your career.
Take the Next Step
Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
Apply Now
Apply Now