Join the Team at NCUK: Shaping the Future of International Education
Are you a motivated and customer-focused professional with a passion for education and compliance? Do you have a strong background in student-facing roles, process improvement, and change management? NCUK, a leading international education consortium, is seeking a highly skilled University Compliance & Development Executive to join our team on a remote basis.
About NCUK
NCUK is a unique organization that brings together a consortium of leading international universities to provide overseas students with guaranteed access to universities through our pathway qualifications. With over 50,000 students successfully progressing to NCUK Universities worldwide, we are committed to delivering exceptional university pathway programs. Our qualifications combine the highest academic standards with exceptional language, study, and cultural skills, and are currently delivered in more than 30 countries across four continents.
Job Summary
As a University Compliance & Development Executive, you will play a critical role in delivering visa compliance, policy development, and procedural delivery for NCUK's University Placement and Conversion services. You will be responsible for providing training and development in university placement, student recruitment, and compliance, including face-to-face training sessions, online training, and creating documentation for training purposes.
Key Responsibilities
- Deliver training and development programs for university placement, student recruitment, and compliance, including face-to-face training sessions overseas and in the UK, online training, and creating documentation for training purposes.
- Manage the training programs for counsellors and study centers, ensuring that all stakeholders are up-to-date on the latest policies, procedures, and best practices.
- Develop and implement policies and procedures to ensure compliance with UK student visa regulations and NCUK's quality assurance standards.
- Collaborate with internal stakeholders, including the University Placement and Conversion teams, to ensure that all processes and procedures are aligned and effective.
- Work with external counsellors, agents, and other bodies connected to the student lifecycle to provide guidance and support on NCUK's programs and services.
- Monitor and analyze data to identify trends and areas for improvement in university placement, student recruitment, and compliance.
- Develop and maintain relationships with universities, study centers, and other stakeholders to promote NCUK's programs and services.
Essential Qualifications and Experience
- Completed education to the level of high school completion or local equivalent.
- A minimum of 2 years of experience in a student-facing or internal role connected to applicants of the UK student route visa (or Tier 4).
- Experience in process improvement and change management, with a strong attention to detail and ability to work accurately in a fast-paced environment.
- Experience working with undergraduate and postgraduate students and students progressing from non-standard routes, such as Direct Entry or Foundation Programmes.
- Experience of working with external counsellors, agents or other bodies connected to the student lifecycle.
Preferred Qualifications and Experience
- A degree in a related field, such as education, business, or law.
- Experience in a similar role within the education sector, preferably with a focus on compliance and quality assurance.
- Familiarity with UK student visa regulations and quality assurance standards.
- Experience with training and development programs, including design, delivery, and evaluation.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
Skills and Competencies
- Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
- Strong attention to detail and ability to work accurately in a fast-paced environment.
- Ability to work independently and as part of a team, with a strong sense of initiative and problem-solving skills.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Ability to adapt to changing priorities and deadlines, with a flexible and responsive approach to work.
Career Growth Opportunities and Learning Benefits
At NCUK, we are committed to the professional development and growth of our employees. As a University Compliance & Development Executive, you will have access to:
- A comprehensive training and development program, including opportunities for professional certification and career advancement.
- A supportive and collaborative work environment, with regular feedback and coaching from senior leaders.
- Opportunities for networking and professional development through industry events and conferences.
- A flexible and remote work environment, with the ability to work from home or a remote location.
Work Environment and Company Culture
At NCUK, we value diversity and inclusion, and strive to create a work environment that is welcoming and supportive of all employees. Our company culture is built on:
- A commitment to excellence and quality in all aspects of our work.
- A focus on customer satisfaction and student success.
- A collaborative and supportive work environment, with regular feedback and coaching.
- A flexible and remote work environment, with the ability to work from home or a remote location.
- A strong sense of community and social responsibility, with opportunities for employee engagement and volunteer work.
Compensation, Perks, and Benefits
We offer a competitive salary of up to £28,000 per year, depending on experience, plus a comprehensive benefits package, including:
- 27 days holiday plus bank holidays.
- Perkbox – monthly points to use towards perks, receive discounts and cashback.
- Free cash health plan for you and your dependants.
- Personal development opportunities and career growth.
- 37 hour working week.
- Attractive pension scheme.
- Enhanced sick pay.
- Enhanced pay for maternity, paternity and adoption leave.
- Employee Assistance Programme – 24-hour support and advice.
- Remote-first approach – flexibility to work where you’re most productive.
- Christmas and Summer social events.
- Learning Management System.
- End of year shutdown – discretionary days off between Christmas and New Year.
How to Apply
If you are a motivated and customer-focused professional with a passion for education and compliance, we encourage you to apply for this exciting opportunity. Please submit your CV and a short covering letter highlighting how your experience and skills meet the requirements of the job description and person specification.
We value diversity and inclusion, and strongly encourage applications from individuals with diverse backgrounds, including people with disabilities, women, young people, ethnically diverse people, Veterans and serving British regular or reserve Armed Forces Personnel and the LGBTQ+ community.
If you require any reasonable adjustments to participate in the recruitment process, please let us know, and we will be happy to accommodate your needs.
The closing date for applications is 23 October 2024. We reserve the right to close this vacancy early if we receive sufficient applications, so if you are interested, please submit your application as early as possible.
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