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Why Airbnb? – A Global Community of Hosts and Guests
Founded in 2007, Airbnb began when two visionary hosts opened their San Francisco home to three adventurous guests. From that humble start, Airbnb has blossomed into a worldwide marketplace with more than 4 million hosts and over 1 billion guest arrivals spanning almost every country on the planet. The core of Airbnb’s success is the authentic, local experiences that hosts provide and the connections that guests forge with the neighborhoods they explore. As a member of the Airbnb family, you’ll be part of a purpose‑driven organization that champions belonging, creativity, and sustainable tourism.
The Team You’ll Join – Roadmap Planning & Program Management
The Roadmap Planning & Program Management (RPM) team sits at the critical intersection of strategy and execution. Our mission is to translate high‑level business objectives into concrete, deliverable product initiatives that shape Airbnb’s future. Working closely with senior leadership, design, engineering, product marketing, supply, operations, and many other stakeholders, RPM ensures that bi‑annual releases are transparent, well‑prioritized, and executed with precision. As the team expands, the RPM function becomes the connective tissue that aligns cross‑functional teams, surfaces risks early, and accelerates delivery without sacrificing quality.
Role Overview – What It Means to Be a Program Manager on Our Roadmap
In this remote, full‑time position, you will act as a “force multiplier” for multiple product programs. You will bring clarity to ambiguity, turn complex interdependencies into actionable plans, and maintain a pulse on both strategic goals and day‑to‑day execution. Your influence will extend from individual contributors to senior executives, as you champion data‑driven decision‑making, foster cross‑functional collaboration, and ensure that every released feature aligns with Airbnb’s vision of “Belong Anywhere.”
Key Responsibilities
- Strategic Program Design: Craft bespoke program plans for each initiative, aligning scope, milestones, resources, and success metrics with overarching business objectives.
- Cross‑Functional Coordination: Partner with engineering, design, product marketing, community support, and operations to synchronize timelines, manage dependencies, and protect the critical path.
- Risk Identification & Mitigation: Proactively surface potential blockers, develop contingency plans, and communicate risk status to leadership in a timely manner.
- Stakeholder Communication: Translate complex technical and strategic concepts into clear, concise updates for executives, product managers, and external partners.
- Data‑Driven Decision‑Making: Leverage analytics, customer insights, and market research to inform prioritization, scope adjustments, and post‑launch performance reviews.
- Process Improvement: Identify bottlenecks, recommend best‑practice frameworks, and champion simplification to increase velocity and quality across teams.
- Program Tracking & Reporting: Maintain up‑to‑date dashboards in tools such as Jira, Asana, Airtable, or Smartsheet, providing real‑time visibility of progress, health, and outcomes.
- Leadership & Mentorship: Coach junior PMs and analysts, share road‑mapping expertise, and foster a collaborative culture that encourages continuous learning.
Essential Qualifications – The Foundations of Success
- Minimum 8 years of experience in program management, product management, or business operations, preferably within fast‑moving, technology‑driven environments.
- Demonstrated track record of delivering complex software products at global scale, with a clear understanding of end‑to‑end product lifecycles.
- Strong technical literacy, ideally with hands‑on experience in software engineering, product development, or related disciplines.
- Exceptional verbal and written communication skills, capable of simplifying intricate topics for diverse audiences.
- Proven influencing and presentation abilities, with experience briefing senior executives and gaining alignment across matrixed organizations.
- Expertise in program‑management tooling (e.g., Jira, Asana, Airtable, Smartsheet, Confluence) and a data‑centric approach to tracking progress.
- Ability to thrive in ambiguity, adapt quickly to changing priorities, and maintain composure in high‑tempo, hyper‑growth settings.
Preferred Qualifications – What Sets You Apart
- Experience with consumer‑focused platforms or marketplaces, especially in travel, hospitality, or sharing‑economy sectors.
- Background in Agile methodologies (Scrum, Kanban) and certification (e.g., CSP, PMP, SAFe) would be advantageous.
- Hands‑on experience with data visualization tools (Tableau, Looker, Power BI) to create executive‑grade reporting.
- Prior exposure to large‑scale, multi‑regional product launches and the ability to navigate regulatory, localization, and compliance considerations.
- Demonstrated mentorship or people‑leadership experience, fostering growth in junior teammates.
Core Skills & Competencies
- Strategic Thinking: Ability to zoom out for big‑picture alignment while diving deep into tactical details.
- Analytical Mindset: Comfortable working with large data sets, deriving insights, and translating them into actionable plans.
- Relationship Building: Strong interpersonal skills to earn trust with engineers, designers, marketers, and senior leaders.
- Problem Solving: Resourceful and creative when confronting constraints, resource gaps, or unexpected challenges.
- Adaptability: Agile response to shifting market dynamics, emerging technologies, and evolving business priorities.
- Customer Focus: Deep empathy for both hosts and guests, ensuring that product outcomes enhance user experience.
Career Growth & Learning Opportunities
Airbnb invests heavily in the professional development of its employees. As a senior Program Manager, you will have access to:
- A dedicated learning budget for conferences, certifications, or advanced coursework.
- Mentorship programs pairing you with senior leaders across product, engineering, and design.
- Opportunities to lead high‑visibility, company‑wide initiatives that shape Airbnb’s strategic direction.
- Rotational experiences across different product lines, allowing you to broaden your domain expertise.
- Regular feedback cycles and career‑pathing workshops to help you map out a trajectory toward senior director or VP roles.
Work Environment & Culture – Remote, Yet Connected
Our remote model is built on trust, transparency, and flexibility. While you’ll work from anywhere within the United States (excluding the current exclusion list), we maintain a vibrant, inclusive culture through:
- Weekly virtual “All‑Hands” and team‑wide syncs to keep everyone aligned.
- Quarterly in‑person meet‑ups at Airbnb’s headquarters, fostering personal connections.
- Employee resource groups (ERGs) focused on diversity, sustainability, and well‑being.
- Inclusive communication channels, ensuring all voices are heard regardless of location.
Our values—Belonging, Courage, and Hospitality—are woven into daily practices, from how we design product experiences to how we celebrate each other’s successes.
Compensation, Perks & Benefits
Airbnb offers a market‑competitive total rewards package, including:
- A base salary range of $172,000 – $215,000 USD, commensurate with experience and location.
- Annual performance‑based bonuses and equity grants, aligning your success with Airbnb’s growth.
- Comprehensive health, dental, and vision coverage for you and your eligible dependents.
- Generous paid time‑off, parental leave, and flexible work schedules to support work‑life harmony.
- Employee Travel Credits, allowing you to experience Airbnb stays worldwide.
- Wellness stipends, mental‑health resources, and a robust Employee Assistance Program.
Commitment to Inclusion & Belonging
Airbnb believes that a diverse talent pool fuels innovation. We welcome applicants of all backgrounds, identities, and experiences. If you have a disability and need an accommodation to apply, please email [email protected] with your name, the role, and the assistance required. We are dedicated to providing an equitable hiring process and a workplace where every voice is valued.
How to Apply
If you are ready to shape the future of global travel, drive high‑impact programs, and collaborate with world‑class talent, we encourage you to submit your application today. Please include a résumé, a cover letter highlighting your most relevant experiences, and any supporting work samples or case studies.
Apply now and become a catalyst for the next chapter of Airbnb’s story.
Your Future Starts Here
Don’t miss the chance to influence one of the world’s most beloved platforms. We are excited to review your candidacy and explore how your expertise can help us continue to create a world where anyone can belong anywhere.
Apply Now
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Apply Now