About Our Visionary Healthcare Transformation Partner
Welcome to the forefront of health‑tech innovation. Our client is a nationally recognized leader delivering cutting‑edge technology platforms that empower hospitals, clinics, and payors to improve patient outcomes, enhance operational efficiency, and reduce cost of care. With a portfolio spanning customer relationship management (CRM), modern web experiences, and robust data platforms, the organization drives strategic digital transformation across the United States. As a remote‑first company, it embraces flexible work models while cultivating a collaborative, purpose‑driven culture that puts the health of millions of people at the core of everything it does.
Joining this team means becoming part of a mission‑centric business that invests heavily in people, technology, and continuous learning. Whether you are a seasoned program leader or an emerging talent with a passion for healthcare, you will find a supportive environment where innovative ideas are celebrated, and professional growth is championed.
Position Summary – Your Impact as a Remote Senior IT Program Manager
We are seeking an experienced, results‑oriented IT Program Manager to own the end‑to‑end delivery of custom‑built solutions that address complex challenges in the healthcare ecosystem. Reporting directly to the Director of Digital Solutions, you will partner with senior client stakeholders, cross‑functional delivery teams, and internal product owners to translate strategic objectives into tangible technology outcomes. Your leadership will be critical in guiding multi‑stream programs that span CRM implementations, next‑generation website experiences, and enterprise‑grade data platforms—all built using Scaled Agile Framework (SAFe) principles.
This is a full‑time, remote role designed for professionals located in the Central or Eastern Time Zones. You will enjoy a hybrid schedule that blends autonomous work from your preferred location with regular virtual collaboration sessions that keep the team aligned, innovative, and accountable.
Key Responsibilities – Driving Success Across the Program Lifecycle
- Client Partnership & Advisory: Serve as the primary trusted advisor for assigned healthcare clients, developing deep relationships that enable proactive identification of pain points and strategic opportunities.
- Strategic Alignment: Translate high‑level business goals into detailed program objectives, technical specifications, and measurable success criteria that guide delivery teams.
- Program Planning & Road‑mapping: Craft comprehensive program roadmaps, release schedules, and resource allocation plans that respect capacity constraints while maximizing value delivery.
- SAFe Implementation: Lead the application of SAFe practices—including Program Increment (PI) planning, Scrum of Scrums, and System Demos—to ensure a disciplined, predictable, and iterative delivery cadence.
- Risk & Issue Management: Identify, assess, and mitigate risks and issues early, employing contingency planning and escalation pathways to keep programs on track.
- Team Coordination & Collaboration: Orchestrate cross‑functional collaboration among developers, architects, quality engineers, data analysts, and UI/UX designers, fostering a culture of transparency and continuous improvement.
- Stakeholder Communication: Produce regular, concise status reports and executive dashboards that keep both client and internal leadership fully informed of progress, budget health, and upcoming milestones.
- Technical Translation: Bridge the gap between technical and non‑technical audiences by articulating complex solution designs in clear, business‑focused language.
- Delivery Excellence: Oversee the complete solution lifecycle—from requirement gathering and solution design through development, testing, deployment, and post‑implementation support—ensuring compliance with healthcare regulations and industry standards.
- Continuous Improvement: Conduct retrospectives and lessons‑learned workshops to capture insights, refine processes, and strengthen future program performance.
Essential Qualifications – What You Must Bring to the Table
- Education: Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, Business, or a related discipline.
- Program Management Experience: Minimum of 3 years of proven experience leading IT programs of comparable size and complexity, preferably within the healthcare sector.
- Agile & SAFe Expertise: Hands‑on experience delivering solutions in a SAFe environment; certifications such as SAFe Program Consultant (SPC) or SAFe Agilist (SA) are strongly preferred.
- Healthcare Domain Knowledge: Direct experience designing or delivering custom technology solutions for hospitals, health systems, payer organizations, or related entities.
- Technical Fluency: Ability to understand and discuss architecture, cloud services, data integration, and security considerations relevant to regulated healthcare environments.
- Communication Skills: Exceptional written and verbal communication abilities, with a track record of presenting to C‑level executives and senior stakeholders.
- Leadership & Influence: Demonstrated aptitude for guiding cross‑functional teams, influencing without authority, and driving consensus across diverse groups.
Preferred Qualifications – The Extra Edge
- Advanced degree (MBA, MS in Health Informatics, or related).
- Professional Project Management credentials (PMP, PgMP, or PRINCE2).
- Experience with industry‑standard healthcare data standards such as HL7, FHIR, or CDA.
- Knowledge of HIPAA, HITECH, and other compliance frameworks governing health information.
- Background in both on‑premise and cloud‑native deployments (AWS, Azure, GCP).
- Demonstrated success in driving digital transformation initiatives that resulted in measurable ROI or improved patient outcomes.
Core Skills & Competencies – The DNA of Success
- Strategic Thinking: Ability to see the big picture while navigating tactical details.
- Analytical Acumen: Skilled at interpreting data, financial metrics, and performance indicators to make informed decisions.
- Problem‑Solving: Comfortable tackling ambiguous challenges and delivering pragmatic solutions.
- Collaboration: Passion for teamwork, fostering inclusive discussions, and respecting diverse viewpoints.
- Adaptability: Thrive in fast‑moving environments where priorities shift and new technologies emerge.
- Customer‑Centricity: Commitment to delivering experiences that delight clients and improve end‑user health outcomes.
Career Growth & Learning Opportunities
Our client invests heavily in the professional development of its people. As a Senior IT Program Manager, you will have access to a robust learning ecosystem that includes:
- Funding for industry certifications (e.g., SAFe, PMP, HIMSS, AWS).
- Mentorship programs pairing you with seasoned senior leaders across the organization.
- Internal knowledge‑sharing forums, lunch‑and‑learn sessions, and virtual hackathons focused on emerging health‑tech trends.
- Clear career pathways that enable progression toward Director‑level program leadership, Portfolio Management, or specialized roles such as Chief Digital Officer.
- Opportunities to contribute to thought‑leadership articles, webinars, and conferences, cementing your reputation as a healthcare technology authority.
Work Environment & Company Culture
While the role is remote, the organization cultivates a vibrant, connection‑rich culture through:
- Regular virtual town‑halls featuring executive updates, Q&A sessions, and celebration of team successes.
- Weekly cross‑functional sync meetings that encourage knowledge exchange and foster a sense of community.
- Flexible working hours aligned with Central and Eastern time zones, ensuring a healthy work‑life balance.
- Inclusive policies that champion diversity, equity, and belonging, reinforcing a workplace where every voice matters.
- Well‑being initiatives, including mental‑health resources, virtual fitness challenges, and subscription to wellness platforms.
Compensation, Perks & Benefits
Our client offers a competitive total‑reward package designed to recognize your expertise and support your overall well‑being:
- Base Salary: $160,000 – $190,000, commensurate with experience and market benchmarks.
- Performance Bonus: Annual incentive tied to individual and company performance.
- Equity Opportunities: Potential stock options or restricted stock units, aligning your success with the company’s growth.
- Healthcare Coverage: Comprehensive medical, dental, and vision plans for you and eligible dependents.
- Retirement Savings: 401(k) plan with employer match to help you plan for the future.
- Paid Time Off: Generous PTO accrual, holidays, and flexible paid leave policies.
- Professional Development: Annual training stipend, certification reimbursement, and access to a digital learning library.
- Technology Stipend: Home‑office equipment allowance to ensure you have a productive workspace.
- Well‑Being Programs: Access to virtual fitness classes, meditation apps, and mental health counseling.
How to Apply – Take the Next Step in Your Career
If you are ready to leverage your program management expertise to shape the future of healthcare technology, we want to hear from you. Even if you don’t meet every single qualification, we value enthusiasm, a growth mindset, and a passion for improving patient care.
Apply today by clicking the link below, uploading your résumé, and sharing a brief cover letter that highlights the experiences you are most proud of.
Don’t Hesitate – Your Next Adventure Awaits!
Take the leap, bring your expertise to a purpose‑driven organization, and make a lasting impact on the health of communities nationwide.
Apply Now