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Why Join John Deere? – Pioneering a Sustainable Future
John Deere is more than a global leader in agricultural, construction, and forestry equipment; we are a catalyst for transformation in a world that is rapidly urbanizing and demanding smarter, more sustainable solutions. With over 7 billion people on the planet today and an anticipated 2 billion more by 2050, the pressure to produce enough food, fiber, and infrastructure is unprecedented. Our 2030 Leap Ambitions set the vision for a future where technology, data, and services converge to empower customers across the globe.
From the fertile fields of the Midwest to the high‑tech farms of Europe and the emerging markets of Asia, we are building a culture where the brightest minds tackle the planet’s biggest challenges. If you believe that a single individual can spark change, John Deere offers you the platform, resources, and collaborative environment to turn that belief into action—right now.
Position Overview – Business Transformation Customer Insights Lead (Remote)
As a Business Transformation Customer Insights Lead, you will be the analytical engine behind our shift from traditional, one‑time purchase models to a modern Solutions as a Service (SaaS) paradigm. Your mission: extract, synthesize, and translate deep quantitative and qualitative insights that guide product development, pricing strategy, and go‑to‑market plans for recurring‑revenue solutions. This role sits at the intersection of market research, data science, and strategic business transformation, reporting directly to the Business Transformation team and partnering across product, sales, and finance functions.
Key Responsibilities – Driving Insight‑Powered Transformation
- Lead complex statistical research initiatives that blend primary, secondary, quantitative, and qualitative data sources to answer high‑impact business questions.
- Design and execute SaaS‑focused market studies, including segmentation, demand elasticity modeling, and willingness‑to‑pay analyses for breakthrough products.
- Manage external research ecosystems by selecting, contracting, and overseeing market research firms, competitive intelligence consultants, and data vendors.
- Translate raw data into actionable insights for senior leaders, crafting clear narratives, visual dashboards, and strategic recommendations.
- Collaborate with product teams to define customer personas and use‑case scenarios that inform feature prioritization and service bundling.
- Forecast demand elasticity for emerging SaaS offerings, feeding revenue projections and pricing strategies into the financial planning process.
- Coach and mentor cross‑functional teams on research best practices, ensuring consistent methodology and quality across the Business Transformation ecosystem.
- Own the end‑to‑end workstream for the Customer Insights component of Business Transformation, from planning and scoping to delivery and post‑implementation review.
- Travel up to 25 % of the time to attend customer workshops, industry conferences, and on‑site research engagements, while remaining primarily remote.
Essential Qualifications – What You Must Bring
- Minimum 5 years of professional market research experience focused on technology‑driven, recurring‑revenue products (e.g., SaaS, subscription services).
- Demonstrated expertise in statistical analysis (e.g., regression, conjoint analysis, factor analysis) and proficiency with analytical tools such as R, Python, SAS, or SPSS.
- Strong record of turning complex data sets into concise, executive‑level insights that influence strategic decision‑making.
- Excellent written and verbal communication skills, with the ability to craft compelling presentations for audiences ranging from technical analysts to C‑suite executives.
- Proven ability to manage vendor relationships, negotiate contracts, and ensure high‑quality deliverables on time and within budget.
- Willingness and ability to travel up to 25 % of the time, including occasional overnight stays.
- Bachelor’s degree in Marketing, Economics, Statistics, Business Administration, or a related field (advanced degree a plus).
Preferred Qualifications – The Extras That Set You Apart
- Industry experience in agriculture, construction, robotics, automation, or autonomy, providing nuanced understanding of our core markets.
- Experience with customer journey mapping and voice‑of‑customer (VoC) programs within a SaaS context.
- Hands‑on familiarity with modern data visualization platforms such as Tableau, Power BI, or Looker.
- Track record of leading cross‑functional research initiatives in fast‑paced, ambiguous environments where priorities shift weekly.
- Demonstrated intellectual curiosity and a passion for exploring emerging product categories and emerging technology trends.
Core Skills & Competencies – What Makes You Successful
- Analytical Rigor: Ability to interrogate data, identify patterns, and derive evidence‑based recommendations.
- Strategic Thinking: Vision to see how customer insights impact long‑term business models and revenue streams.
- Communication Excellence: Ability to simplify complex concepts into memorable, actionable messages for diverse stakeholders.
- Problem‑Solving Tenacity: Persistence to overcome research challenges, data gaps, and stakeholder resistance.
- Adaptability & Comfort with Ambiguity: Proven success in environments where new information emerges rapidly and plans must be pivoted.
- Bias for Action: Proactive approach to initiate, execute, and iterate on research projects without waiting for perfect conditions.
- Self‑Direction & Ownership: Capability to set priorities, manage time, and deliver results independently while aligning with broader organizational goals.
- Collaboration & Relationship Building: Strong interpersonal skills to foster trust and partnership across functions and external vendors.
- Ethical Integrity: Commitment to upholding data privacy, confidentiality, and unbiased reporting standards.
Life at John Deere – Culture, Environment, and Growth
At John Deere, innovation thrives on inclusion. Our teams are globally distributed, culturally diverse, and united by a shared purpose: feeding the world while protecting the planet. As a remote employee, you will experience a flexible work environment that respects work‑life balance, yet offers ample opportunities for face‑to‑face interaction through quarterly retreats, virtual collaboration hubs, and occasional on‑site visits.
Our core values—Integrity, Quality, Commitment, and Innovation—are woven into everyday decisions. You’ll find a workplace where ideas are judged on merit, where continuous learning is encouraged, and where every individual can influence the next generation of sustainable solutions.
Career Development & Learning Opportunities
- Leadership Pathways: Access to mentorship programs, sponsorship for senior leadership roles, and rotational assignments across product, marketing, and data science teams.
- Professional Development: Tuition reimbursement, certifications (e.g., Certified Market Research Analyst, Data Science bootcamps), and a robust library of internal learning modules.
- Innovation Labs: Opportunities to join cross‑functional hackathons, prototype emerging SaaS concepts, and collaborate with John Deere’s R&D engineers.
- Global Exposure: Partnerships with international market research firms and field visits to key agricultural regions worldwide.
- Performance Recognition: Transparent performance metrics, quarterly bonus structures, and awards for breakthrough insights that drive revenue growth.
Compensation, Perks, and Benefits – Investing in Your Well‑Being
John Deere offers a comprehensive Total Rewards Package designed to attract, retain, and motivate top talent. While exact figures will vary based on experience and location, the package typically includes:
- Competitive Base Salary aligned with market benchmarks for senior research professionals.
- Performance‑Based Bonuses tied to the impact of your insights on revenue and strategic outcomes.
- Flexible Work Arrangements – fully remote with occasional travel, plus a hybrid office option if desired.
- Retirement Savings – 401(k) matching and a Defined Benefit Pension plan.
- Health & Wellness – Medical, dental, and vision coverage; Health Savings Account (HSA) contributions; on‑site gyms (where available) and fitness subsidies.
- Family Support – Adoption assistance, parental leave, and employee assistance programs.
- Education & Growth – Tuition assistance, professional development budgets, and access to industry conferences.
- Community & Giving – Charitable contribution matching, volunteer time off, and employee discount programs.
Our Commitment to Diversity, Equity, and Inclusion
John Deere is an equal opportunity employer. We celebrate the unique perspectives that each employee brings and are committed to cultivating a workplace where every individual feels respected, heard, and empowered. All qualified applicants will receive consideration regardless of race, color, religion, gender, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic.
Take the Next Step – Apply Today
If you are a data‑driven storyteller with a passion for shaping the future of sustainable agriculture and technology services, we want to hear from you. Join a legacy‑building organization where your insights will directly influence products that feed billions and protect our planet.
Seize this opportunity to make a significant impact. Click the link below, submit your application, and embark on a rewarding journey with John Deere.
Apply Now
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Apply Now