Transforming Healthcare through Innovation and Compassion
At MetaPhy Health, we're revolutionizing the way healthcare is delivered by providing personalized, cutting-edge medical solutions that enhance patient well-being. As a pioneering healthcare organization, we partner with physicians to offer the MyCare Program, which encompasses Medicare's Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) services. Our vision is to improve patient outcomes by assigning a personal care coordinator to each patient, providing them with the support they need to manage their health and lifestyle effectively.
Join Our Dynamic Team as a Telehealth Care Coordinator
We're seeking a dedicated and compassionate Licensed Practical Nurse (LPN) to join our team as a Telehealth Care Coordinator. In this role, you'll play a vital part in delivering high-quality patient care through our telehealth platform, serving as a liaison between providers, clinical staff, and patients to ensure seamless communication and coordination of comprehensive care plans.
Key Responsibilities:
- Provide patient education, support, and care via our telehealth platform, aligning with physician practices and patient needs.
- Deliver personalized nutritional guidance and education to patients, empowering them to make informed decisions about their health.
- Coordinate information between providers, clinical staff, and patients to ensure comprehensive care delivery and optimal patient outcomes.
- Manage and update patient-centered care plans in collaboration with healthcare team members, ensuring that each patient receives tailored support.
- Document clinical observations, updates, and patient education in our electronic health records (EHR) system, maintaining accurate and up-to-date patient records.
- Schedule, confirm, and coordinate virtual patient encounters, ensuring that patients receive timely and effective care.
- Demonstrate professionalism, empathy, and effective communication skills when interacting with patients and colleagues, fostering a positive and supportive care environment.
- Efficiently manage a caseload of 250-260 patients monthly, completing a minimum of 10 patient calls per day and prioritizing tasks effectively in a dynamic environment.
Essential Qualifications:
- Active LPN license in Tennessee or a compact state, demonstrating your commitment to delivering high-quality patient care.
- 1-3 years of experience with Microsoft 365, EMR/EHR systems, Windows operating system, and laptop/desktop professional experience, showcasing your technical skills and adaptability.
- Legally authorized to work in the United States, ensuring that you're eligible to join our team and contribute to our mission.
Preferred Qualifications:
- 1-2 years of experience in a healthcare setting, providing you with a deeper understanding of patient needs and the healthcare landscape.
- Interest in Chronic Care Management delivered through telehealth platforms, demonstrating your enthusiasm for innovative healthcare solutions.
Skills and Competencies:
To succeed as a Telehealth Care Coordinator at MetaPhy Health, you'll need to possess:
- Excellent communication and interpersonal skills, with the ability to empathize with patients and colleagues.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively in a fast-paced environment.
- Proficiency in using EHR systems and other healthcare technology, with a willingness to adapt to new tools and platforms.
- A patient-centered approach to care, with a focus on delivering high-quality, personalized support.
Career Growth Opportunities and Learning Benefits
At MetaPhy Health, we're committed to supporting the growth and development of our team members. As a Telehealth Care Coordinator, you'll have access to:
- Ongoing training and professional development opportunities, helping you stay up-to-date with the latest healthcare trends and best practices.
- A collaborative and supportive work environment, where you'll be encouraged to share your ideas and expertise.
- Opportunities for career advancement, as we continue to grow and expand our services.
Work Environment and Company Culture
As a remote Telehealth Care Coordinator, you'll enjoy the flexibility and convenience of working from home, with a full-time day shift schedule (10:00am - 6:30pm) Monday to Friday. Our company culture is built on a foundation of:
- Innovation and collaboration, as we work together to transform healthcare delivery.
- Compassion and empathy, as we prioritize patient-centered care and support.
- Professionalism and integrity, as we strive to maintain the highest standards of quality and ethics.
Compensation, Perks, and Benefits
We offer a competitive compensation package, including:
- A base pay of $22 per hour, with commission opportunities that can boost earnings to approximately $25 per hour on average.
- A generous time off policy, with 15 days of PTO, 12 paid company holidays, and 4 days of unscheduled paid leave annually.
- A comprehensive benefits package, including medical, dental, and vision insurance, as well as a wellness program with $$ rewards.
- A candidate referral bonus program, with $1,000 per referral.
- Paid maternity leave and an Employee Assistance Program, inclusive of counseling sessions.
- A tuition reimbursement program, supporting your ongoing education and professional development.
Join Our Mission to Transform Healthcare
If you're a dedicated and compassionate LPN looking for a new challenge, we invite you to join our dynamic team as a Telehealth Care Coordinator. Apply now to embark on a rewarding career in telehealth care coordination with MetaPhy Health, and be part of our mission to make a meaningful difference in the lives of patients across the country.
Apply Now