Location: UK Remote or Hybrid (monthly travel to our Central London Office)
Position Type: Permanent
About Us:
PetLab Co. is the world's fastest-growing pet supplement business, dedicated to improving the lives of pets and their owners. With a loyal community of over 1.5 million happy dogs and a strong presence in the US, UK, Germany, and Canada, we're looking for a talented Global Supply Chain Planner to join our dynamic team.
Job Summary:
We're seeking an experienced and proactive Global Supply Chain Planner to lead and manage our global marketplaces and corresponding stock locations. As a key member of our supply chain team, you will be responsible for optimizing stock levels, managing new product launches, and driving continuous improvement to deliver exceptional customer service. If you're a self-starter with a passion for supply chain management and a drive to succeed in a fast-paced environment, we want to hear from you.
Key Responsibilities:
- Oversee forecast and planning tools across marketplaces, including Amazon, to ensure optimal stock levels and meet business needs
- Build strong relationships with supply chain contacts to nurture working relationships and ensure timely delivery of purchase orders
- Facilitate successful product launches, promotions, and seasonal planning, engaging with commercial teams in a timely manner
- Identify opportunities for continuous improvement and drive best practices to deliver exceptional customer service
- Collaborate with the finance team to ensure accurate month-end figures and support the month-end reconciliation process
- Monitor and report on ageing stock, ensuring cross-departmental engagement and notification when required
- Support the review and alignment of supplier production schedules to ensure timely fulfillment of orders
- Work closely with the US fulfillment partner to resolve stock and receiving issues
- Collaborate with the QA team to monitor rejects and quality issues
- Review and approve invoices, rejecting or challenging with suppliers as necessary
Requirements:
- Minimum 2-3 years of experience in a demand-focused supply chain planning role in a FMCG or DTC/B2C e-commerce environment
- Experience with Amazon FPR is highly desirable
- Strong understanding of supply chain and logistic processes and procedures
- Ability to build cross-functional relationships with marketing, finance, and growth teams
- Excellent communication and problem-solving skills, with a drive to improve the status quo
- Highly organized with an eye for detail, able to prioritize and resolve issues effectively
- Strong numeracy skills and intermediate-level MS Excel skills (NetSuite knowledge is a plus)
What We Offer:
- Private health care through Vitality
- Generous annual leave (28 days + public and bank holidays)
- Flexible working hours and remote work options
- Help@Hand employee assistance program
- Royal London pension scheme with a 5% employer contribution
- Enhanced maternity/paternity/adoption leave
- Puppy therapy and dog-friendly office environment
- Generous learning and development budget
- Free breakfast, fruits, and snacks in the office
- Life assurance and health cash benefit
- Gympass and electric vehicle scheme
- Give Back Day and volunteer opportunities
Diversity and Inclusion:
PetLab Co. is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all backgrounds and encourage passionate candidates to join our team.
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