Introduction to LMI and the Role
LMI is a renowned organization that has been reimagining the path from insight to outcome at The New Speed of Possible. With a legacy of over 60 years of federal expertise and an innovation ecosystem, we minimize time to value and accelerate mission success. We are now seeking a highly skilled and experienced Technical Product Manager to support applications under the VP of Technology Applications at the United States Postal Service (USPS). As a Technical Product Manager, you will be a core part of our team, driving success through your strong and diverse skillset in relevant areas.
Job Overview
The successful candidate will demonstrate competency in application lifecycle management, project execution, leadership, critical thinking, relationship management, and business growth while upholding the highest standard of ethical behavior. You will collaborate with developers, product owners, customers, and senior leaders to modernize and deploy customer-facing applications. Our development approaches emphasize user and customer experience, as well as the importance of change and adoption management. We are looking for candidates that have experience in agile software development and human-centered design.
Key Responsibilities
- Leading the vision for the product by prioritizing and overseeing the team, ensuring that they are delivering maximum value to USPS and customers
- Managing complex technical projects, ensuring that goals, requirements, and outcomes are defined and that the appropriate resources are allocated
- Monitoring team performance to ensure that projects are implemented, supported, and closed accurately and in accordance with key milestones and established project standards
- Fostering positive working relationships with team, client personnel, business owners, customers, and leadership counterparts
- Consistently working with customers/users to obtain and apply feedback to improve customer experience
- Managing and prioritizing the team backlog and tasks, setting deadlines, and assigning resources to each project
- Tracking cost, schedule, and performance, as well as preparing documents and developing project-specific policy, procedures, and reporting status to all levels
- Preparing briefing charts, scheduling meetings, keeping records, and recording minutes, preparing after-action reports in support of technical reviews
- Helping the team develop user stories and define features
- Working with LMI and LMI business partners to pursue new business opportunities
- Responsible for developing product vision and roadmap and working with Technical Leadership and product teams to deliver value against defined roadmap
- Managing the program-level product vision and roadmap, working with stakeholders to develop epics and features to define team-level product roadmaps and backlogs
- Preparing for and participating in Program Increment planning and building, editing, and maintaining the program's product backlog during program increment execution
- Ensuring that the Agile Release Train delivers the business value committed to within a Program Increment
- Working with product teams to prepare and deliver integrated system demonstrations for Program Leadership
- Working to maintain proper flow of backlog items to implementation and deployment
- Working with Technical Leadership and Release Management to ensure continuous integration and continuous delivery (CI/CD) of working software
- Representing the customer with the ability to prioritize tradeoffs, clarify requirements, and work to drive features to acceptance throughout the agile software development life cycle
- Working directly with internal and external stakeholders, including senior staff and managers, and with focused product development teams to ensure successful translation of requirements into high-quality product deliverables
- Managing a register of stakeholders
Essential Qualifications
To be successful in this role, you will need to have:
- 5+ years' experience in product management, product ownership, system engineering, information technology (IT) management, business analysis, computer science, or other related fields, preferably in large government programs
- Bachelor's degree or higher
- Experience working within the software development lifecycle as a technical representative
- Experience with application lifecycle management and Agile framework
- Industry-leading Product Owner or Product Manager certification (e.g., CSPO, SAFe PO/PM, SAFe SPC, etc.)
- Experience with Human Centered Design
- Successful experience managing technical and functional staff
- Advanced understanding of Project Management processes, strategies, and methods
- Experience writing and understanding business requirements
- Experience leading user experience (UX) research efforts and incorporating UX and HCD principles into product vision, roadmap, and backlog
- Experience bringing web application products to production, through continuous delivery, and working with strategic communications and change management personnel to drive adoption
- Experience creating detailed reports and presentations to senior executives and key stakeholders
- Superior communication skills, both oral and written
- Strong problem-solving and analytical skills
- Excellent time management and organizational skills and experience establishing guidelines in these areas for others
- Education/Experience: Minimum 3-10 years of directly related experience with a Bachelor's Degree in business, computer science, management information systems, engineering, or a related field preferred
- Clearance: Ability to obtain and maintain a US government Public Trust required
Desired Qualifications
While not essential, the following qualifications are desirable:
- Master's degree or higher
- Technical/Software development background
- Experience working with USPS
- Prior experience running projects of similar size and scope
- PMP Certification or other equivalent certifications
- Postal Public Trust Clearance
Career Growth Opportunities and Learning Benefits
At LMI, we are committed to the growth and development of our employees. As a Technical Product Manager, you will have access to a range of training and development opportunities, including industry-leading certifications and professional development courses. You will also have the opportunity to work with a talented team of professionals who are passionate about delivering high-quality products and services.
Work Environment and Company Culture
LMI is a dynamic and innovative organization that values collaboration, creativity, and diversity. Our company culture is built on a foundation of respect, integrity, and open communication. We believe in empowering our employees to take ownership of their work and to strive for excellence in everything they do. As a Technical Product Manager, you will be working in a fast-paced and agile environment, with a team that is dedicated to delivering high-quality products and services.
Compensation, Perks, and Benefits
We offer a competitive compensation package, including a salary range that is commensurate with experience. You will also have access to a range of perks and benefits, including health insurance, retirement savings, and paid time off. We believe in recognizing and rewarding our employees for their hard work and contributions, and we offer a range of incentives and bonuses to motivate and inspire our team.
Conclusion
If you are a motivated and experienced Technical Product Manager who is looking for a new challenge, we encourage you to apply for this exciting opportunity. With a strong track record of delivering high-quality products and services, and a commitment to innovation and excellence, LMI is the perfect place to take your career to the next level. Don't miss out on this opportunity to join our team and contribute to the success of our organization. Apply now and take the first step towards an exciting and rewarding career as a Technical Product Manager.
Apply now and join our team of talented professionals who are passionate about delivering high-quality products and services.
Apply Now