About Us
Main Line HealthCare is a leading healthcare organization dedicated to delivering exceptional patient care and innovative medical services. Our team of compassionate professionals is committed to making a positive impact in the lives of our patients and the communities we serve. As a Remote Triage Specialist for our Primary Care Practices, you will play a vital role in our mission to provide high-quality, patient-centered care.
Job Summary
We are seeking an experienced Registered Nurse to join our team as a Remote Triage Specialist for our Primary Care Practices. As a key member of our Ambulatory Care team, you will be responsible for evaluating and assessing the healthcare needs of patients through telephonic evaluations, developing and implementing care plans, and coordinating services with other members of the patient's healthcare team. This is a part-time, remote position, requiring 20 hours of work per week, with a flexible schedule that includes day and evening shifts, as well as weekend coverage.
Key Responsibilities
- Evaluate and assess the healthcare needs of patients through telephonic evaluations, using your clinical expertise to determine the best course of action for each patient.
- Develop and implement individualized care plans, taking into account the patient's medical history, current condition, and treatment goals.
- Coordinate services with other members of the patient's healthcare team, including physicians, specialists, and other healthcare professionals.
- Provide education and support to patients and their families, empowering them to take an active role in their healthcare.
- Document patient interactions, assessments, and care plans in a timely and accurate manner, using our electronic health record system.
- Participate in ongoing quality improvement initiatives, identifying areas for improvement and contributing to the development of evidence-based practices.
- Collaborate with other members of the Ambulatory Care team to ensure seamless care transitions and optimal patient outcomes.
Requirements
To be successful in this role, you will need:
Essential Qualifications
- A minimum of 3 years of recent clinical experience in critical care, emergency department, home health, or physician practice nursing.
- Telephone triage experience of at least 1 year is strongly preferred.
- An Associate's Degree in Nursing from an accredited School of Nursing.
- A current PA RN license or a multi-state license verified in one of the approved states through the Nursing Licensure Compact.
- Provider BLS (American Heart Assoc/American Red Cross) certification.
Preferred Qualifications
- A Bachelor's Degree in Nursing (BSN) is strongly preferred.
- Experience working in a primary care setting, with a focus on ambulatory care.
- Knowledge of electronic health record systems and practice management software.
- Experience with quality improvement initiatives and evidence-based practice development.
Skills and Competencies
To excel in this role, you will need:
- Excellent clinical skills, with a strong understanding of adult and pediatric nursing principles.
- Strong communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare teams.
- Strong problem-solving and critical thinking skills, with the ability to analyze complex patient situations and develop effective solutions.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Knowledge of electronic health record systems and practice management software.
- Experience with quality improvement initiatives and evidence-based practice development.
Career Growth Opportunities and Learning Benefits
Main Line HealthCare is committed to the growth and development of our employees. As a Remote Triage Specialist, you will have access to:
- Tuition Reimbursement: Up to $6,000 per year, based on your full or part-time status.
- Continuing Education: Opportunities for professional development, including conferences, workshops, and online courses.
- Clinical Ladder Program: A comprehensive program that recognizes and rewards nursing excellence, with opportunities for advancement and leadership development.
- Nursing Committees and Unit Councils: Opportunities to participate in hospital-wide and system-wide nursing initiatives, including quality improvement projects and evidence-based practice development.
Work Environment and Company Culture
Main Line HealthCare is a dynamic and supportive work environment, with a strong focus on teamwork and collaboration. As a Remote Triage Specialist, you will:
- Work in a fast-paced, patient-centered environment, with a focus on delivering high-quality care and exceptional patient experiences.
- Collaborate with a diverse team of healthcare professionals, including physicians, nurses, and other support staff.
- Have access to state-of-the-art technology and equipment, including electronic health record systems and practice management software.
- Enjoy a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and employee discounts.
Compensation, Perks, and Benefits
Main Line HealthCare offers a competitive salary, as well as a range of benefits and perks, including:
- A comprehensive benefits package, including medical, dental, and vision insurance.
- Paid time off, including vacation, sick leave, and holidays.
- Employee discounts on various activities, services, and vendors.
- Free employee parking.
Conclusion
If you are a motivated and compassionate Registered Nurse, with a passion for delivering high-quality patient care, we encourage you to apply for this exciting opportunity. As a Remote Triage Specialist for our Primary Care Practices, you will have the chance to make a real difference in the lives of our patients, while also growing and developing your career in a dynamic and supportive work environment. Apply now and join our team of dedicated healthcare professionals!
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