Remote Customer Service Representative

Remote, USA Full-time Posted 2025-07-06
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Description: ? Handle high amounts of incoming calls ? Produce sales leads ? Identify and evaluate customers? needs to deliver satisfaction ? Build sustainable relationships of trust through open and interactive discussion ? Provide accurate, valid and comprehensive information by using the right methods/tools ? Reach personal/customer service team sales targets and call handling quotas ? Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution ? Keep records of customer interactions, process customer accounts, and file documents ? Follow communication procedures, guidelines, and policies ? Go the extra mile to engage customers Requirements: ? Some proven customer support experience or experience as a client service representative ? Track record of not just reaching, but exceeding quota requirements ? Strong phone administration skills and active listening capabilities ? Experience with CRM systems and practices ? Customer... orientation and capacity to adapt/respond to different types of characters ? Exceptional communication and presentation skills ? Ability to multi-task, prioritize, and control time effectively ? High school degree Benefits

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