Now Hiring: French-Speaking Customer Support Specialist (Voice & Chat) ??Work from Home Are you fluent in French and English? Do you have a knack for solving problems and delivering exceptional service? If you??e looking to join a fast-growing team that values professionalism, growth, and customer satisfaction??his opportunity is for you. What You??l Be Doing As a Customer Support Specialist, you will serve as the first point of contact for our French-speaking customers. You will handle inquiries via inbound calls, live chat, and email, ensuring that every customer interaction is prompt, clear, and helpful. Key Responsibilities ??Deliver outstanding support in both French and English through voice and chat ??Troubleshoot and resolve customer issues with professionalism and urgency ??Build strong relationships by personalizing each interaction ??Collaborate with your team to ensure consistent and high-quality service ??Share customer feedback and insights to help improve our processes What We??e Looking For ??At least 1 year of experience in a customer support or contact center environment ??Fluent in both written and spoken French and English ??Strong communication and problem-solving skills ??Experience using platforms like Gorgias, Zendesk, Shopify, or similar tools is preferred ??Ability to stay calm and solution-focused under pressure ??Familiarity with e-commerce and CRM systems is an advantage Tech Requirements ??Personal computer or laptop with a minimum i5 processor ??Stable internet connection with at least 15 Mbps upload and download speeds Perks And Benefits ??Competitive pay with annual performance reviews ??Paid time off to support work-life balance ??Monthly health stipend ??Performance bonuses based on KPIs ??Permanent remote work setup Join a company that values your language skills and commitment to excellent service. Apply today and become an essential part of a supportive and results-driven team.