Experienced Senior Data Analyst for Disney Streaming Services - Data Entry, Analysis, and Virtual Assistant Remote Job Opportunity

Introduction to Disney and the Role

Imagine being part of a team that brings magic to millions of people around the world. At Disney, we are committed to delivering top-tier storytelling and entertainment to fans and families everywhere. Our Immediate to Shopper group oversees the Hulu and Disney+ streaming organizations, and we are now seeking a highly skilled Senior Data Analyst to join our team. As a Senior Data Analyst, you will play a critical role in supporting the Subscriber Tasks capability within the Data Analysis group, responsible for the valuation of subscriber adjusts across the Disney Streaming portfolio, including Disney+, Hulu, ESPN+, and Star+.

Job Summary

This exciting opportunity involves working closely with our upstream informing partners to ensure accurate delivery of subscription change messaging, including price increases, subscriber arrangements, and new data being collected. You will be responsible for identifying subscribers impacted by incidents requiring timely and legal remediations, working intimately with incident management, Business Operations, and trade engineering to ensure the integrity of our subscriber adjusts and that clients receive refunds when required.

Key Responsibilities

• Manage data entry and document data requirements related to subscriber informing drives and episode remediation, ensuring that the right clients receive refunds when required.
• Develop queries based on required business logic, sometimes legally committing, to determine accurate companions of subscribers for informing and/or remediation.
• Communicate business requirements to technical teams and provide concise summaries of technical progress or potential detours to business partners.
• Develop strong knowledge of subscriber adjusts and the technical system that underlies subscriber data.
• Manage project planning and schedules, and facilitate cross-functional delivery to ensure readiness for significant business events.
• Drive alignment across Data, Business Operations, and Finance through the development of strong communication processes and operational playbooks.
• In collaboration with Data Product and Data Quality Engineering, contribute to the design of robust reporting solutions that minimize data incidents.

Essential Qualifications

To be successful in this role, you will need:

• 2+ years of work experience developing in SQL, particularly in an ETL processing pipeline.
• 2+ years of analytical experience.
• Proven ability to convey technical and/or analytical concepts to a wide range of audiences.
• Knowledge of Python/R or other statistical programming languages.
• Knowledge of data analysis and data visualization tools like Tableau, Looker, Chartio, etc.
• Strong interpersonal skills, as well as written and verbal presentation skills.

Preferred Qualifications

While not essential, the following skills and qualifications are highly desirable:

• Understanding of statistical concepts (e.g., hypothesis testing, regression analysis).
• Postgraduate degree.
• Knowledge of Airflow.

Career Growth Opportunities and Learning Benefits

At Disney, we are committed to helping our employees grow and develop in their careers. As a Senior Data Analyst, you will have access to a range of training and development opportunities, including:

• Professional development courses and workshops.
• Mentorship programs.
• Opportunities to work on high-impact projects and collaborate with cross-functional teams.
• Access to industry-leading tools and technologies.

Work Environment and Company Culture

At Disney, we pride ourselves on our collaborative and dynamic work environment. As a Senior Data Analyst, you will be part of a talented team of professionals who are passionate about delivering exceptional results. Our company culture is built on a foundation of:

• Integrity and respect.
• Innovation and creativity.
• Collaboration and teamwork.
• Continuous learning and improvement.

Compensation, Perks, and Benefits

We offer a competitive salary range of $20-30 per hour, as well as a range of perks and benefits, including:

• Comprehensive health insurance.
• Retirement savings plan.
• Paid time off and holidays.
• Access to exclusive Disney events and experiences.

Conclusion

If you are a motivated and talented data analyst looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Senior Data Analyst at Disney, you will have the chance to work on high-impact projects, collaborate with cross-functional teams, and contribute to the success of our streaming services. Don't miss out on this opportunity to join our team and help bring magic to millions of people around the world.

Apply Now