Join the Southwest Airlines Team as a Salesforce Software Engineer
At Southwest Airlines, we're passionate about connecting people to what's important in their lives through friendly, reliable, and low-cost air travel. We're now seeking an experienced Salesforce Software Engineer to join our team in Los Angeles, working remotely with a competitive salary of $27/hour. As a Software Engineer, you'll play a crucial role in driving the future of Southwest's Customer360 Group on a Salesforce application, providing a 360-degree view of our customers and their Southwest experience.
About the Role
This is a full-time, 8-hour workday position that requires a strong and diverse skillset in software development, testing, and Salesforce expertise. As a Software Engineer, you'll be responsible for designing, writing code, testing, reporting, and implementing application systems that meet customer needs, organizational philosophies, and standards. You'll work closely with cross-functional teams to deliver high-quality software solutions and respond to production issues, ensuring prompt resolution across technology areas.
Key Responsibilities
- Apply knowledge and skills of software development and testing to solve a range of problems, collaborating with developers to raise the bar on technology and consistently apply best practices.
- Work closely with clients and cross-functional offices to communicate project situations and proposals, reporting on every aspect of a system or application for future updates and maintenance.
- Determine and evaluate customer needs, creating software to meet those requirements and identifying and resolving issues that arise during design, testing, and maintenance processes.
- Work in an agile environment to deliver high-quality software, preparing and presenting solutions by determining and planning system specifications, rules, and software.
- Coach junior team members and improve technical capabilities through continuing education, reading, workshops, conferences, and/or networks of training.
- May perform other work-related tasks as directed by management.
Essential Qualifications
To be successful in this role, you'll need:
- A Bachelor's degree in a relevant field, such as Computer Science or Software Engineering.
- Intermediate knowledge of software development procedures, practices, concepts, and technologies acquired through formal training and/or work experience.
- Ability to demonstrate consistent application of programming development and testing skills to solve a range of problems.
- Moderate knowledge of at least one required programming language, such as Java or JavaScript.
- Experience with Salesforce development, including greenfield, upgrade, and break/fix development (e.g., Apex classes, Visualforce pages, triggers).
- Experience with Help Cloud and Lightning Web Parts development.
- Familiarity with DevOps tools, such as GIT and SalesforceDX.
Preferred Qualifications
While not required, the following qualifications are highly desirable:
- Previous experience with Java programming, JavaScript, and JSON.
- Experience with Salesforce API integration for applications dwelling on different platforms.
- Experience with Community Cloud and developing and deploying mobile applications on Salesforce1.
- Broad involvement in Lightning Web Parts development, Apex development, and Service Cloud.
Skills and Competencies
To excel in this role, you'll need to possess:
- Strong analytical and problem-solving skills, with the ability to analyze complex business or technical issues and articulate the problem or root cause.
- Excellent communication and collaboration skills, with the ability to work with various stakeholders, including technology teams, clients, and cross-functional offices.
- Ability to multitask, prioritizing tasks to maintain a high level of completion in all responsible work.
- Strong technical skills, with the ability to develop, present, and effectively communicate ideas and strategies to various audiences.
Career Growth Opportunities and Learning Benefits
At Southwest Airlines, we're committed to helping our employees grow and develop in their careers. As a Software Engineer, you'll have opportunities to:
- Work on complex and challenging projects, developing innovative solutions that drive business success.
- Collaborate with experienced professionals, learning from their expertise and sharing your own knowledge.
- Participate in continuing education and training programs, staying up-to-date with the latest technologies and trends.
- Take on new responsibilities and challenges, advancing in your career and expanding your skillset.
Work Environment and Company Culture
At Southwest Airlines, we're proud of our company culture, which values:
- Friendliness and customer service, with a focus on delivering exceptional experiences for our customers.
- Innovation and creativity, encouraging employees to think outside the box and develop new solutions.
- Collaboration and teamwork, fostering a spirit of cooperation and mutual support.
- Diversity and inclusion, embracing the unique perspectives and backgrounds of our employees.
Compensation, Perks, and Benefits
As a Southwest Airlines employee, you'll enjoy a competitive salary, comprehensive benefits, and a range of perks, including:
- A competitive hourly rate of $27/hour.
- Comprehensive benefits, including medical, dental, and vision coverage.
- Opportunities for career advancement and professional growth.
- A fun and supportive work environment, with a culture that values work-life balance.
Are You the One We're Looking For?
If you're a motivated and talented Salesforce Software Engineer looking for a new challenge, we want to hear from you. Apply now to join our team and help drive the future of Southwest Airlines.
Apply Now