Concentrix is a forward-thinking global organization that values a people-first, inclusive culture and a genuine sense of belonging. We are a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year. Our mission is to help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants, or other covered persons by co-workers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, and pregnancy or other protected status.
We are seeking an experienced Technical Support and Customer Service Representative to join our team. As a remote Technical Support and Customer Service Representative, you will work from home and interface with customers via inbound/outbound calls and/or via the Internet. You will provide customer service support and resolution of routine problems and questions regarding client's products and/or services. This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time.
To be successful in this role, you will need:
While not required, the following qualifications are preferred:
To be successful in this role, you will need to possess the following skills and competencies:
At Concentrix, we are committed to providing our employees with opportunities for career growth and development. We offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. About 80% of our managers and leaders have been promoted from within, so there are plenty of opportunities to advance your career.
Our company culture is built on a foundation of inclusivity, diversity, and respect. We value our employees and provide a workplace that is free from unlawful discrimination and harassment. We are committed to providing a workplace that is welcoming and inclusive to all employees, regardless of their background, culture, or identity.
We offer a competitive salary and a range of benefits, including:
If you are looking for a new challenge and want to join a company that values its employees and provides opportunities for career growth and development, then we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." Don't miss out on this opportunity to reimagine the best version of you and join our team of talented and dedicated professionals.
Ready to join us? The first step is easy. Click apply now and we'll be in touch soon! You can also visit our website to learn more about our company culture and values, and to search for other job opportunities.
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