At Amex GBT, we're a team of passionate individuals who believe in the transformative power of travel. As a force for good, we strive to make a positive impact on our industry and the world around us. Our mission is to empower our colleagues to achieve success, while fostering an inclusive and collaborative culture where every voice is valued.
We're excited to invite you to join our dynamic team as an Experienced Full Stack Travel Consultant. As a key member of our VIP Travel Consultancy team, you'll play a vital role in delivering exceptional travel experiences for our top clients. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions, ensuring that every customer interaction is a memorable one.
As an Experienced Full Stack Travel Consultant, you'll be responsible for advising and arranging travel for VIP corporate business customers, both individuals and groups. You'll work with a variety of complexity, booking domestic and international business travel for air, road, rail, and accommodations. Your exceptional communication skills will enable you to effectively interact with customers over the telephone, messaging (chat), email, and/or back office systems.
We're seeking a highly motivated and experienced individual with a passion for delivering exceptional customer service. To be successful in this role, you'll need:
To succeed in this role, you'll need to possess a unique combination of skills and competencies, including:
We're committed to helping you grow and develop your skills, with a range of opportunities for career advancement and professional development. As a member of our team, you'll have access to:
We offer a comprehensive tuition assistance program, providing you with the opportunity to pursue higher education and develop new skills.
Our learning platform offers a vast library of courses, allowing you to develop new skills and enhance your knowledge in areas such as leadership, communication, and industry-specific topics.
We're committed to helping you develop your leadership skills and advance your career, with access to leadership courses and new job openings available to internal candidates first.
We're proud of our inclusive and collaborative culture, where every voice is valued and every employee has the opportunity to grow and develop. As a member of our team, you'll enjoy:
We offer flexible work arrangements, allowing you to work from the comfort of your own home and maintain a healthy work-life balance.
Our team is passionate about delivering exceptional customer service, and we work together to achieve our goals and support each other in our roles.
We recognize and reward our employees for their hard work and dedication, with a range of recognition and reward programs in place.
We offer a competitive salary, with a national hourly wage range of $20.00 to $35.00 per hour. In addition to your salary, you'll enjoy a range of benefits, including:
We offer flexible benefits, tailored to each country and available from the day you start. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
We offer travel perks, including a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
We offer an annual performance-based incentive, rewarding participants based on company performance.
We're an equal opportunities employer, committed to providing reasonable accommodation to qualified individuals with disabilities. We're proud to be an inclusive and diverse workplace, where every voice is valued and every employee has the opportunity to grow and develop.
If you're passionate about delivering exceptional customer service and believe you'd be a phenomenal addition to our team, don't worry about "checking every box." Please apply anyway. You may be exactly the person we're looking for!
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