Minneapolis Community and Technical College is seeking a Customer Services Specialist Intermediate for the Admissions Department. The role involves providing comprehensive admissions support, processing applications, and ensuring smooth operations within the department.
Responsibilities
- Provide admission, services to students, college employees, and the general public
- Admissions processing for admissions applications/communications/transcripts/additional documents as needed
- Provide support services for the Admissions Department
- Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner
Skills
- Experience with database management skills sufficient to perform the duties of the position
- Customer service skills (phone, and in person) sufficient to perform the duties of the position to give prompt, courteous and accurate information to customers in person, on the phone, and through e-mail and other written correspondence
- Possess keyboarding skills, word processing using Microsoft Word or equivalent software, sufficient to produce memos and correspondence in an efficient and timely manner
- Spreadsheet skills are sufficient to develop and modify electronic spreadsheets
- Data entry skills sufficient to read, receive and review source documents, compare documents to database information and edit, code, and correct documents
- Demonstrates an effort to improve cultural competence and actively takes steps to include diversity training in professional development
- Ability to maintain confidentiality and security concerning all information received and documents processed with Admissions
- Knowledge of or experience in any of the following: admission, records and registration processes and procedures
Benefits
- 11 paid Holidays
- Vacation Time
- Sick Time
- Six weeks of Paid Parental Leave
- Low cost medical and dental insurance with low deductibles ($250 - $1500)
- A Pension Plan
- 457(b) and 403(b) retirement plans and other retirement investment options
- Pre-tax medical and dental expense (with roll-over option) and dependent care accounts
- Employer paid life insurance
- Short and long term disability
- Professional development
- A tuition waiver program for employees and their dependents
Company Overview
Minnesota State is the third largest system of state colleges and universities in the nation with 26 colleges, 7 universities, and 54 campuses. It was founded in 1995, and is headquartered in Saint Paul, Minnesota, USA, with a workforce of 10001+ employees. Its website is https://minnstate.edu.Company H1B Sponsorship
Minnesota State Colleges and Universities has a track record of offering H1B sponsorships, with 22 in 2025, 25 in 2024, 26 in 2023, 32 in 2022, 24 in 2021, 34 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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