Job Summary: Fast track your Career while working from the comfort and convenience of your home. TSD Global is accepting applications for Work From Home Call Center Representatives. The work is exciting - and we make it fun! You will be continuing subscriptions and trials to existing customers all from the comfort of your home! We also have a monthly stipend incurred by internet services and other utilities. We offer: ??Competitive hourly wages and up to an additional $350 bi-weekly in commission potential ??Two base hourly pay raises during the first year of employment ??100% Paid Virtual Training ??Advancement opportunities in virtual leadership, training, quality, and workforce management roles ??401k Plan ??Medical, Dental, and Vision Insurance after only 90 days for Full Time ??Free Satellite Radio service perks ??$22 monthly internet stipend for those who qualify Specific Job Responsibilities ??Contact existing customers on behalf of North America's Leading Broadcast Entertainment Company ??Upgrade or re-subscribe their services utilizing state-of-the-art technology and client relationship management systems ??Deliver sales (number of contacts, number of leads/conversions/sales, etc) results that meet client performance objectives. ??Deliver productivity results (contacts/hour, sales per hour, accuracy) that meet client performance objectives. ??Adhere to standard contact procedures and attempt to build relationships, build support for client products and services, and overcome prospect objections. ??Adhere to operational processes, PCI compliance, client standards, and program standards. Requirements: ??Must be an Indiana Resident ??Private and secure workspace at home free from background noise or distractions ??Sales, Call Center, Upselling, Retail Sales, or Customer Service Experience are highly preferred ??Professional vocabulary ??Excellent communication skills both oral and written ??Assertive, quick thinking ??Excellent schedule adherence and attendance ??Prior work-from-home call center experience is a plus! ??Good computer skills Technical Requirements: ? Must provide your own Computer or Laptop ? Internet Connection - Direct wired connection: Minimum of 25 Mbps download and 10mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections) ? Windows 10 Desktop or laptop current on all security updates ? High-quality noise-canceling wired USB headset ? Dual Screen Set-up ??a separate 19??monitor with 1280?1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit) ? Webcam ? Free space ??5 GB ? Processor speed ??Dual Core @3 GHz or better OR Quad Core @2GHz or better ? RAM Required ??8 GB ? Anti-Virus ??Full versions of Windows Defender or Essentials Company Overview TSD Global, a subsidiary of Movate Inc, has been a leader in customer service solutions since 1989. With contact centers across the U.S., US Work From Home, Philippines, and South Africa, we leverage state-of-the-art technology to manage customer support and sales campaigns for some of the world?? largest companies. Job Types: Full-time, Part-time Pay: From $10.00 per hour Benefits: ??401(k) ??Dental insurance ??Employee discount ??Health insurance ??Paid time off ??Paid training ??Vision insurance ??Work from home Shift: ??Day shift ??Evening shift Supplemental Pay: ??Commission pay Application Question(s): ??Do you have outbound calling experience in lead generation, collections, sales or another capacity rather than CCE? ??Do you have a dual monitor set up RAM Required 8 GB. Free space ??5 GB. Intel or AMD Processers with 4 threads or higher. MacBook, Chromebook and Snapdragon processers are not accepted. ??Please provide your personal email address for further communication Work Location: Remote
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