Assistant Bank Manager - Leadership and Sales Expert in Retail Banking

Join the Team at Associated Bank: Where Growth and Development Meet Excellence

Are you a motivated and results-driven professional looking for a challenging role that offers opportunities for growth and development? Do you have a passion for delivering exceptional customer service and driving sales success? Look no further than Associated Bank, where we are seeking an experienced Assistant Bank Manager to join our team in Remote. As a key member of our leadership team, you will play a critical role in driving business results, developing talent, and fostering a culture of excellence.

About Associated Bank

At Associated Bank, we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. With over 120 communities served throughout Wisconsin, Illinois, and Minnesota, we consider our colleagues critical to our continued success. We offer a dynamic work environment, competitive salaries, and a range of benefits that support every stage of life. Join our community on Facebook, LinkedIn, and X, and discover why our colleagues continually vote us a best place to work in the Midwest.

Job Summary

As an Assistant Bank Manager, you will serve as a leader and sales expert in our retail banking environment. You will be responsible for directly managing 1-5 bankers assigned to the branch, serving as second in command when the Bank or Market Manager is out of the branch, and working collaboratively with the Teller Supervisor and bankers to ensure established sales, service, operational, and financial goals are met or exceeded. You will also be responsible for directing the day-to-day sales activities of the office, striving to acquire new consumer and small business households, and cross-selling to new and existing households.

Key Responsibilities

• Directly manage 1-5 bankers assigned to the branch, providing coaching, feedback, and guidance to ensure success
• Serve as second in command when the Bank or Market Manager is out of the branch, ensuring seamless operations and decision-making
• Work collaboratively with the Teller Supervisor and bankers to ensure established sales, service, operational, and financial goals are met or exceeded
• Direct the day-to-day sales activities of the office, striving to acquire new consumer and small business households, and cross-selling to new and existing households
• Establish a full-relationship with customers, personally committing to consistently exceed customer expectations every time, everywhere, by being able to meet a broad range of financial service needs and consistently pursuing 100% of each customer's business
• Provide awareness and demonstration of all customer channels, including digital channel capabilities, and advocate to colleagues and clients to influence digital adoption
• Lead by example in goal attainment, demonstrating a thorough mastery of the sales process, operational procedures, policies, and the ability to make sound judgment decisions
• Conduct observations and provide feedback and coaching to bankers, and conduct huddles, check-ins, and directly supervise all colleagues in the absence of the Branch or Market Manager

Essential Qualifications

• High School or equivalent combination of education and experience
• 2-4 years of demonstrated leadership and sales experience in a retail banking environment
• Other Banker Certification within 6 months of hire
• Strong communication, leadership, and interpersonal skills
• Ability to work in a fast-paced environment and make sound judgment decisions
• Thorough knowledge of sales process, operational procedures, and policies

Preferred Qualifications

• Bachelor's degree in Business Administration, Finance, or related field
• Experience with digital banking platforms and technologies
• Certification in customer service, sales, or leadership
• Experience working in a diverse and inclusive environment

Career Growth Opportunities and Learning Benefits

At Associated Bank, we are committed to the growth and development of our colleagues. We offer a range of benefits and opportunities to support your career, including:

• Competitive salaries and bonus structure
• Retirement savings plans, including 401(k) and Pension plans
• Paid time off to volunteer in your community
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups
• Professional development and advancement opportunities
• Employee stock purchase plan
• Military benefits and parental leave

Work Environment and Company Culture

At Associated Bank, we strive to create a work environment that is inclusive, diverse, and supportive. We value our colleagues and recognize that they are critical to our success. Our company culture is built on the principles of respect, integrity, and teamwork. We offer a dynamic work environment that is fast-paced and challenging, with opportunities for growth and development.

Compensation and Benefits

We offer a competitive salary and benefits package that includes:

• Competitive salary range
• Comprehensive benefits package, including medical, dental, and vision insurance
• Retirement savings plans
• Paid time off
• Employee stock purchase plan

How to Apply

If you are a motivated and results-driven professional looking for a challenging role that offers opportunities for growth and development, we encourage you to apply for this exciting opportunity. Please click the "Apply Now" button to submit your application. We look forward to hearing from you!

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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