Apple Creative - Retail Customer Training

Remote, USA Full-time Posted 2025-07-01
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About the position As a Creative at the Apple Store, you play a vital role in inspiring creativity and fostering a welcoming environment for customers. Your primary responsibility is to educate and guide customers, helping them to understand and utilize Apple products effectively. You facilitate learning through presentations and one-on-one interactions, ensuring that each customer feels empowered to achieve their goals. This position requires a passion for teaching and a commitment to creating an inclusive atmosphere where everyone can thrive. Responsibilities ??Guide small groups and individuals in learning how to use Apple products effectively. , ??Facilitate training sessions and presentations to enhance customer understanding. , ??Listen to customers' needs and tailor your teaching approach accordingly. , ??Interact with customers between scheduled sessions to provide assistance and support. , ??Promote an inclusive environment by respecting differences and encouraging curiosity. , ??Assist team members as needed, contributing to a collaborative work culture. Requirements ??Passion for education and ability to instruct through hands-on learning. , ??Strong presentation and communication skills. , ??Ability to work with diverse groups of customers simultaneously. , ??Self-motivated and capable of adhering to a structured training schedule. , ??Comfortable with sales and recommending additional in-store support options. Nice-to-haves ??Experience in teaching or training roles. , ??Familiarity with Apple products and services. , ??Flexibility in scheduling to meet business needs. Benefits ??Comprehensive medical and dental coverage. , ??Retirement benefits. , ??Discounted products and free services. , ??Reimbursement for certain educational expenses, including tuition. , ??Opportunity to participate in employee stock programs.

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