Join the World's Most Customer-Centric Company and Make History
At Amazon, we're on a mission to become the most customer-obsessed company on the planet. To achieve this, we're looking for talented individuals with an entrepreneurial spirit and a passion for innovation. As an Ecommerce Account Manager, you'll play a critical role in growing our 3P market in the USA, acquiring and developing high-value deals that enhance our product selection, pricing, and customer experience.
About Amazon and Our Culture
Amazon is a global leader in ecommerce, cloud computing, and artificial intelligence. Our mission is to be Earth's most customer-centric company, where customers can find and purchase anything they want online. We're a company that values innovation, customer obsession, and ownership. Our culture is built on the principles of leadership, teamwork, and a passion for learning. We're committed to creating a work environment that's inclusive, diverse, and supportive of our employees' growth and development.
Job Summary
We're seeking a dynamic, customer-obsessed, and self-motivated individual to join our team as an Ecommerce Account Manager. As an Account Manager, you'll be responsible for acquiring, developing, and managing high-value deals that enhance our product selection, pricing, and customer experience. You'll work closely with internal and external stakeholders to identify and resolve vendor issues, and provide guidance to sellers on best practices for online selling.
Key Responsibilities
- Market Analysis and Insights: Develop a thorough understanding of the marketplace segment, seasonality, and global trends. Monitor competitor efforts and identify opportunities to grow our market share.
- Seller Acquisition and Development: Identify, prospect, and acquire high-potential sellers to our platform through direct sales visits, events, and presentations.
- Seller Guidance and Support: Guide sellers through sharing best practices for online selling, including data-driven insights that help them achieve high standards of delivery, customer experience, and business objectives.
- Stakeholder Management: Collaborate with internal and external stakeholders to identify and resolve vendor issues, and influence key decision-makers to drive business growth.
- Performance Metrics and Analysis: Track and analyze key performance metrics, including sales growth, customer satisfaction, and seller performance.
Essential Qualifications
- Bachelor's Degree: A Bachelor's degree in Business, Marketing, or a related field is required.
- Sales Experience: 1-3 years of successful business-to-business sales experience, preferably in ecommerce, technology, retail, or FMCG industries.
- Consultative Sales Skills: Demonstrated achievement in exceeding sales objectives using a consultative and solutions-focused approach.
- Communication and Presentation Skills: Advanced conversation and presentation skills, with a strong working understanding of Excel and MS Office programs.
- Analytical and Quantitative Skills: Advanced analytical skills and quantitative abilities, with the ability to thrive in an ambiguous environment.
Preferred Qualifications
- Ecommerce Experience: 2+ years of ecommerce experience is a plus.
- Consumer Electronics Experience: 3+ years of experience in the consumer electronics sector is a plus.
- Direct Sales Experience: 3+ years of direct sales experience is a plus.
What We Offer
As an Amazon employee, you'll enjoy a range of benefits and perks, including:
- Competitive Salary and Benefits: A competitive salary and benefits package, including health insurance, retirement savings, and paid time off.
- Career Growth Opportunities: Opportunities for career growth and professional development, including training programs and mentorship.
- Flexible Work Arrangements: Flexible work arrangements, including remote work options and flexible hours.
- Inclusive and Diverse Culture: An inclusive and diverse culture that values innovation, customer obsession, and ownership.
Why Join Amazon?
At Amazon, we're passionate about creating a work environment that's inclusive, diverse, and supportive of our employees' growth and development. We offer a range of benefits and perks that support our employees' well-being and career growth. As an Amazon employee, you'll have the opportunity to work on complex and challenging projects, collaborate with talented individuals, and make a meaningful impact on our customers and communities.
How to Apply
If you're a motivated and customer-obsessed individual with a passion for ecommerce and sales, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role.
Apply Now
Conclusion
As an Ecommerce Account Manager at Amazon, you'll play a critical role in growing our 3P market in the USA, acquiring and developing high-value deals that enhance our product selection, pricing, and customer experience. If you're a talented and motivated individual with a passion for ecommerce and sales, we encourage you to apply for this exciting opportunity. Join our team and make history with us!
Apply Now