Productivity, Inc is a sales and service company located in Plymouth. In this role, you will call on past-due accounts while maintaining positive relationships with customers and providing support for invoicing questions.
Responsibilities
- Email/Call customers that have past due invoices
- Throughout the day, promptly assist internal and external customers via phone & email with invoicing questions and reviewing account information to determine whether to approve/validate orders
- Research problems or questions the customer might have by finding related paperwork or by speaking with the proper internal individual
- Send out statements to customers
- Run credit reports for new customers and determine credit limits
- Miscellaneous related duties as required by this position
Skills
- 1-2 years of Accounting/AR experience – ability to understand complex and varied billing processes, review payment history, investigate discrepancies, and communicate effectively with the customer
- Ability to build a good rapport with customers and maintain positive working relationships
- Ability to multi-task; juggle multiple projects, requests, calls - organized and detail-oriented
- Strong communication skills (verbal and written)
- Efficient and accurate keyboarding – typing skills
- Experience with Microsoft applications, especially Outlook
Benefits
- Excellent Health, Dental, & Vision insurance - Eligible Day-1 of Employment
- 401k plan with match
- Generous paid time off
Company Overview
Since 1968, Productivity Inc., headquartered in Minneapolis, Minnesota, has been the Midwest and Rocky Mountain regions' single-source distributor of CNC metalworking products and services. It was founded in 1968, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 201-500 employees. Its website is https://www.productivity.com/.
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