[Remote] Risk Analyst I

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Housecall Pro is a company dedicated to helping home service professionals streamline their operations and improve their lives. The Risk Analyst I will focus on preventing fraud, evaluating merchant credit worthiness, and protecting the company and its clients from potential losses through detailed investigations and data-driven decision making. Responsibilities Review, identify, and investigate high-risk payment transactions Conduct analysis on merchants and transaction activity to make data-driven decisions regarding risk and credit worthiness Evaluate new accounts and determine their eligibility to utilize our payment processing solutions Handle end-to-end management and documentation of cases Collaborate with senior risk leaders to enhance existing loss prevention strategies and identify new opportunities for improvement Skills 1-2 years of relevant experience in risk analysis or a related field Bachelor's in accounting, finance, economics, related field, or equivalent experience Experience with fraud detection and prevention Experience with credit underwriting Experience with Salesforce a plus Experience with Stripe or other credit card processors a plus Experience using AI tools to increase quality and efficiency of work Cursory understanding of predictive algorithms Strong and effective verbal and written communication skills Strong decision-making skills Self-motivated - ability to stay on track independently Excellent attention to detail High level of curiosity and critical thinking This position requires availability to work at least one weekend day (for example, Sunday through Thursday) Benefits Medical, dental, vision, life, disability, and 401(k) Paid holidays and flexible, take-it-as-you-need-it paid time off Equity in a rapidly growing startup backed by top-tier VCs Monthly tech reimbursements Health care insurance (medical, dental, vision, disability) Employee assistance program 401(K) Flexible time off Paid parental leave Tech reimbursement Other company benefits Company Overview Housecall Pro is a developer of a mobile software platform used to connect back-end business operations and homeowners. It was founded in 2013, and is headquartered in Denver, Colorado, USA, with a workforce of 1001-5000 employees. Its website is
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