Work From Home Technical Support Agent- Full time / Part time

??*Job Title:** Work From Home Technical Support Agent- Full time / Part time ??*Job Type:** Full-time ??*Location:** Houston, TX ??*Salary Range:** $20 to $36 per hour ??*Job Overview:** At Guggenheim Partners LLC, we are seeking motivated individuals to join our team as Work From Home Technical Support Agents. In this role, you will be responsible for providing technical assistance and support to our clients remotely. You will play a crucial role in ensuring our clients have a smooth and seamless experience with our products and services. ??*Responsibilities:** - Provide technical support to clients via phone, email, or chat - Troubleshoot technical issues and provide solutions in a timely manner - Document all interactions and resolutions accurately - Assist in testing and implementing new software updates - Collaborate with team members to continuously improve technical support processes - Stay up-to-date on industry trends and best practices ??*Requirements:** - Previous experience in technical support or a related field - Strong problem-solving skills and attention to detail - Excellent communication and customer service skills - Ability to work independently and as part of a team - Proficiency in using remote support tools - High-speed internet connection and a quiet workspace at home ??*Note:** Guggenheim Partners LLC is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace. We do not inquire about criminal backgrounds as part of our hiring process. If you are a self-motivated individual with a passion for technology and customer service, we invite you to apply for the Work From Home Technical Support Agent position at Guggenheim Partners LLC. Join us in our mission to provide exceptional support to our clients and drive success for our organization.