Work From Home Customer service/Help desk Analyst- Full time/Part time

Are you passionate about providing exceptional customer service and problem-solving skills? Are you looking for a flexible work-from-home opportunity in the bustling city of Boston, MA? Look no further than this exciting opportunity with Ernst & Young! As a Work From Home Customer Service/Help Desk Analyst, you will be responsible for assisting customers with their inquiries, technical issues, and providing top-notch support through various communication channels. This role offers the flexibility of both full-time and part-time options, allowing you to balance work with your personal life. ??*Responsibilities:** - Respond to customer inquiries and issues promptly and professionally - Troubleshoot technical problems and provide solutions to customers - Document all interactions and resolutions in the system - Collaborate with team members to ensure a seamless customer experience ??*Requirements:** - Excellent communication skills, both written and verbal - Strong problem-solving abilities and attention to detail - Previous customer service or help desk experience is preferred - Must have a reliable internet connection and a quiet workspace at home Please note that Ernst & Young follows the guidelines of the Equal Employment Opportunity Commission and does not inquire about criminal backgrounds during the hiring process. ??*Job Summary:** - Job Title: Work From Home Customer Service/Help Desk Analyst - Job Type: Full-time/Part-time - Location: Boston, MA - Salary Range: $21 to $38 per hour If you are ready to embark on a rewarding career in customer service from the comfort of your own home, apply now to join our dynamic team at Ernst & Young!