About the position The Virtual Receptionist position at ReceptionHQ offers an exciting opportunity to work from home while providing professional telephone answering services for clients. As a key representative of both ReceptionHQ and its clients, the role requires exceptional customer service skills and the ability to handle calls efficiently in a 24/7 environment. Responsibilities ? Professionally handling incoming calls for clients and their callers , ? Providing exceptional customer service , ? Promptly and efficiently taking and relaying messages to clients , ? Offering a warm phone presence, generally smiling, being friendly, helpful and positive Requirements ? Preferably call center experience and/or experience in a fast-paced environment , ? Excellent speaking voice and telephone manner , ? Confidence with computers and typing skills (over 50 wpm) , ? Attention to detail and accuracy , ? Team player, professional attitude and a sense of humor , ? Take pride in the quality of your work in providing a positive client experience , ? Minimum of 1-year Customer Service experience , ? High School Diploma or Equivalent Nice-to-haves ? Ambition to exceed expectations , ? Remarkable Attendance , ? Self-Motivation , ? Ability to work in a fast-paced environment Benefits ? Competitive Salary , ? Paid allowances for handling Corporate and Spanish inquiries , ? Monthly Performance Incentive , ? Working from Home , ? Paid Training , ? 40 hours of Paid Time Off , ? 40 hours Paid Sick Leave , ? 6 Public Holidays Paid , ? Health Benefits (medical, dental, and vision) , ? 401K with company match , ? Social Events