Position Summary: We are looking for reliable and service-oriented individuals to join our team as Virtual Customer Representatives. In this entry-level position, you will be responsible for assisting customers with inquiries, providing support, and ensuring a positive customer experience, all from the comfort of your home. This is an excellent opportunity for those looking to begin a career in customer service. Paid training is provided. Key Responsibilities: ??Answer incoming customer calls, emails, or chats with professionalism and care ??Resolve customer questions and concerns effectively ??Provide accurate information about products, services, or policies ??Log customer interactions in internal systems ??Follow communication guidelines and standard operating procedures ??Escalate complex or unresolved issues as needed Qualifications: ??High school diploma or equivalent ??Excellent verbal and written communication skills ??Basic computer skills and comfort with virtual tools ??Reliable internet connection and quiet remote workspace ??Strong listening skills and a desire to help others ??No previous experience required, we will train you Work Schedule: ??Full-time availability ??100% remote, work from any location within the U.S. Compensation & Benefits: ??Competitive pay ??Paid training ??Health, dental, and vision insurance (after eligibility period) ??Opportunities for career growth and internal advancement Job Type: Full-time Pay: $52,747.00 - $76,515.00 per year Benefits: ??Dental insurance ??Flexible schedule ??Health insurance ??Vision insurance ??Work from home Shift: ??Day shift Work Location: Remote