VA needed for Airbnb communication - Contract to Hire

Remote, USA Full-time Posted 2025-07-07
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?? About the Role I?m looking for a kind, detail-oriented Virtual Assistant to help me manage a small, thoughtfully run Airbnb operation. The role includes guest communication, admin work, and weekly updates. --- ?? Responsibilities - Respond to guest inquiries/messages on Airbnb - Send check-in/check-out messages using templates - Monitor reviews and flag urgent issues - Create or update message templates when needed - Communicate with owner (me!) for weekly updates and follow-ups --- ? What We?re Looking For - Excellent English writing & communication skills - Friendly, professional, and warm tone in messages - Detail-oriented and organized - Experience with Airbnb or guest support is a plus (but not required) - Flexible availability ? our guests don?t always follow a set schedule, so it?s important that you?re okay being gently available across the day (US EST). You don?t need to sit at your computer all day ? just be responsive and proactive when messages come in. --- ?? Ideal Personality - Calm and proactive ? you think ahead, not just react - Kind and thoughtful ? you care about people?s experience - Honest and reliable ? you show up and follow through - Someone who aligns with a peaceful, minimal, and healing aesthetic --- ? Hours & Compensation - 10?15 hours/week - $6?7/hour to start (with raise after trial period) - Flexible schedule but quick responses (within 1?2 hours during U.S. day) - Monthly performance bonus for consistent 5-star reviews ?

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