Job Overview
We are excited to announce an exceptional opportunity for a talented UX Designer to join OnBrand, American Express's in-house creative agency, on a remote basis. As a key member of our design team, you will play a crucial role in crafting innovative solutions that drive business results and deliver outstanding client experiences. This is a full-time position with a competitive salary of $26/hour, offering the flexibility to work from home.
About OnBrand and American Express
OnBrand is American Express's in-house creative agency, dedicated to creating seamless client experiences across various digital touchpoints. Our mission is to become the go-to creative partner for American Express's Specialty Units, driving outcomes and unlocking value for the business. We are powered by industry-leading creative expertise and focus on developing groundbreaking ideas that work across channels to create end-to-end experiences in digital and beyond.
The Worldwide Promoting and Brand The executives (GABM) association has a mission to spur commercial center interest and drive business for American Express through separated and creative items, organizations, showcasing, and client encounters.
Key Responsibilities
- Transform ideas, business opportunities, research, and creative vision into tangible results that provide clear, usable, valuable, and advantageous outcomes for clients.
- Participate in client discovery meetings, design thinking, and journey/empathy mapping to understand client pain points.
- Utilize analytical skills and strategic perspective to identify trends and suggest solutions that will help improve the client experience.
- Provide the client experience perspective to American Express product partners.
- Collaborate with Product Managers to determine their understanding needs, make suitable suggestions, and craft strategies that align with their product roadmap.
- Help ideate and create innovative ideas that meet business targets and requirements while assisting clients in achieving their goals.
- Communicate future-thinking, client-centered designs.
- Ensure quality and consistency of UX expectations, including developing site maps, process flows, wireframes, functional specifications, and preparing and leading client approval and usability testing sessions.
Requirements and Qualifications
Essential Qualifications:
- Bachelor's degree in a design-related field.
- 3+ years of experience in Client Experience, Interaction Design, or Product Management.
- Impressive understanding of the UX workflow and agile, collaborative processes.
- Client-first mentality with a good balance of design needs and business acumen.
- Ability to streamline and transform complex interactions into intuitive client experiences.
- Knowledge of various subjective research methods and tools, such as usability testing and remote testing.
- Experience with designing client journeys, identifying pain points, and developing solutions to address client issues.
- Ability to draw on diverse data sources to arrive at client-centered proposals.
- Excellent interpersonal skills with the ability to engage, influence, and inspire partners and stakeholders.
- Strong level of organization, personal drive, and individual responsibility.
- Comfortable working with colleagues spread across various locations and time zones.
Preferred Qualifications:
- Experience in data design, interface design, flowcharting, storyboarding, human factors, or human-computer interaction and usability.
- Familiarity with responsive design, versatile interfaces, and content management systems.
- Knowledge of industry-leading creative experts, such as Krug, Morville/Rosenfeld, Cooper, and Nielsen.
- Proficiency in Figma, Sketch/Invision, Adobe Creative Suite, and Microsoft Office product suite.
- Experience as a design key supporter on significant enterprise-level site projects.
- Examples of client experience documentation on enterprise-level site development endeavors.
- Experience creating style guides, design libraries, and other design solutions that drive design across large organizations.
Career Growth Opportunities and Learning Benefits
As a UX Designer at OnBrand, you will have the opportunity to work on exciting projects, collaborate with a talented team, and contribute to the development of innovative solutions that drive business results. We offer a dynamic and supportive work environment that encourages growth, learning, and creativity.
Work Environment and Company Culture
We are a remote-friendly company that values flexibility and work-life balance. Our team is spread across various locations, and we use digital tools to stay connected and collaborate. We prioritize open communication, transparency, and inclusivity, and we strive to create a culture that is supportive, engaging, and fun.
Compensation, Perks, and Benefits
We offer a competitive salary of $26/hour, as well as a comprehensive benefits package that includes:
- Opportunities for professional growth and development.
- Flexible work arrangements, including remote work options.
- Collaborative and dynamic work environment.
- Access to cutting-edge design tools and technologies.
How to Apply
If you are a motivated and talented UX Designer looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including a link to your online portfolio and a brief introduction, and we will be in touch to discuss the next steps.
Don't miss this chance to join our team and make a significant impact on the client experiences we deliver. Apply now and take the first step towards a rewarding new role!
Apply Now