CORT is a leading provider of transition services, including furniture rental for various events. The Trade Show Coordinator will manage the delivery lifecycle of trade shows, acting as a liaison between contractors and CORT's operations teams to ensure successful event execution.
Responsibilities
- On-site Coordination & Customer Service: Lead and manage all trade shows. Serve as the primary on-site contact for contractors, clients, and exhibit houses; oversee move-in/move-out; resolve service issues; ensure quality standards; and secure add-on orders
- Pre/Post Show Administrative Work: Handle delivery/pickup scheduling, documentation, order updates, invoicing prep, and communication with internal teams and clients. Includes generating reports and completing expense paperwork
- Contractor & Client Communication: Act as the main point of contact for General Contractors and clients; maintain relationships through regular service calls and 24/7 availability; communicate commitments and updates to Operations and Management
- Pre-Con & Internal Planning Meetings: Represent CORT at pre-con meetings with contractors; lead district pre-con meetings to inform operations; communicate delivery plans and commitments
- Floorplan & Logistics Management: Map orders to floorplans; instruct operations on truck management and delivery strategy; coordinate booth placement and delivery flow
- Order Accuracy & Quality Assurance: Audit and reconcile orders; verify inventory; perform booth checks; propose product substitutions; ensure accurate and complete fulfillment
- Temporary Labor & Union Oversight: Supervise temporary labor and provide direction to unionized crews on-site to ensure proper product placement and service execution
- General Availability & Support: Be available for customer calls and last-minute changes; assist with cancellations, add-ons, and service recovery as needed
- Other duties as assigned
Skills
- High School Diploma or GED equivalent required; Associate or higher degree preferred
- Valid driver license, current valid insurance, and clean MVR for the past 3 years. MVR must be maintained as clear; license and personal car insurance must remain valid throughout employment
- Able to work a varying schedule; including nights and weekends
- Willing to travel approximately 25% of the time
- Reliable transportation to travel to trade show locations to assist with logistics and management of the show
- Prior experience in customer service, event or trade show coordination, project management, and/or administrative work is preferred
Benefits
- Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
- 401(k) retirement plan with company match
- Paid vacation, sick days, and holidays
- Company-paid disability and life insurance
- Tuition reimbursement
- Employee discounts and perks
- Career growth and mentorship opportunities
- Profit sharing plan
Company Overview
Industry leaders in providing residential and commercial rental furniture. It was founded in 1972, and is headquartered in Chantilly, Virginia, USA, with a workforce of 1001-5000 employees. Its website is http://www.cort.com.
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