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Join a Visionary Leader in Connectivity – Verizon
At Verizon, we don’t just connect people to the internet; we connect them to the moments that matter most. As a Fortune 50 company that powers the digital lives of millions, we are on an endless quest to inspire, innovate, and empower. Our culture thrives on curiosity, collaboration, and courage – the very traits that shape our most compelling stories. If you’re a communications professional who believes that great storytelling can transform employee experience, you’ve arrived at the right place.
Why This Role Matters
Our Total Rewards portfolio is more than a collection of benefits and compensation programs; it is the beating heart of the employee value proposition that fuels engagement, retention, and performance. As the Strategic Communications Senior Manager – Total Rewards, you will be the trusted voice that translates complex compensation & benefits strategies into clear, compelling narratives that resonate across every level of our global workforce. Your work will directly influence how Verizon is perceived as an employer of choice, driving pride and loyalty among the V Team.
Key Responsibilities – Crafting Influence, Driving Impact
- Strategic Partnering: Serve as the primary Communications Business Partner to the heads of Compensation and Benefits, collaborating with senior HR leaders to shape communication roadmaps that align with Verizon’s broader business objectives.
- Integrated Campaign Development: Design, launch, and manage multi‑channel communication campaigns that spotlight total rewards initiatives – from health and wellness programs to performance‑based compensation – ensuring consistent messaging across internal platforms (intranet, Slack, email, videos) and external employer branding venues.
- Content Translation: Work closely with subject‑matter experts to distill intricate data, policies, and analytics into digestible, action‑oriented content that educates employees and inspires engagement.
- Creative Storytelling: Identify authentic employee stories, curate thought‑leadership pieces, and produce a variety of media assets (infographics, podcasts, executive op‑eds, webinars) that highlight the human impact of our rewards programs.
- Innovation & Trend‑Scanning: Continuously monitor the external communications landscape, bringing fresh ideas, emerging platforms, and best practices into Verizon’s toolkit to keep our storytelling ahead of the curve.
- Data‑Driven Optimization: Leverage analytics, employee feedback, and engagement metrics to evaluate campaign effectiveness, generate insights, and refine future communication strategies.
- Project Management Excellence: Lead multiple simultaneous initiatives, develop detailed timelines, coordinate cross‑functional resources, and safeguard quality and brand standards throughout the delivery lifecycle.
- Collaboration Across the Communications Network: Partner with regional and global communications leads to ensure alignment, share learnings, and amplify the total rewards narrative across diverse markets and cultures.
- Leadership Advocacy: Coach and mentor senior leaders on how to authentically convey the total rewards story, empowering them to become credible, inspirational ambassadors.
Essential Qualifications – The Core Foundations
- Minimum six years of progressive experience in corporate communications, with a focus on employee experience, total rewards, or well‑being programs.
- Demonstrated success as a Communications Business Partner to C‑suite or senior executive audiences in a large, matrixed, multinational organization.
- Proven ability to translate complex compensation and benefits data into clear, compelling narratives that drive employee understanding and action.
- Exceptional written and verbal communication skills, including mastery of storytelling techniques, persuasive messaging, and presentation delivery.
- Strong analytical mindset with experience using data to shape communication strategies and measure impact.
- Excellent project management capabilities, with a track record of delivering high‑quality content on time and within scope.
- Ability to thrive in a fast‑paced, dynamic environment, adapting quickly to shifting priorities and evolving business needs.
- Commitment to upholding Verizon’s values of inclusion, integrity, and innovation.
Preferred Qualifications – Elevating the Profile
- Experience designing and executing global communications programs that consider language localization, cultural nuances, and varied time zones.
- Background in developing visual communications (infographics, video scripts, motion graphics) or working closely with design teams to produce engaging assets.
- Advanced knowledge of modern internal communication platforms (e.g., Workplace by Facebook, Microsoft Teams, SharePoint) and emerging digital storytelling tools.
- Certification in project management (PMP, Agile) or communications (APC, IABC).
- Experience leading employee advocacy or ambassador programs that amplify authentic voices from across the organization.
- Military service or experience working in highly regulated environments, showcasing resilience and disciplined execution.
Core Skills & Competencies – The DNA of Success
- Strategic Thinking: Ability to see the “big picture,” align communications with business goals, and anticipate future employee needs.
- Creative Ideation: A relentless curiosity for new formats, storytelling angles, and innovative delivery methods.
- Influence & Coaching: Proven capacity to advise senior leaders, gaining trust and guiding them to communicate with authenticity.
- Attention to Detail: Meticulous editorial eye, ensuring consistency, accuracy, and brand alignment in every piece of content.
- Collaboration: Strong partnership skills with HR, legal, design, technology, and global communications teams.
- Data Literacy: Comfortable interpreting analytics dashboards, survey results, and performance metrics to inform decisions.
- Adaptability: Comfortable managing ambiguity, prioritizing effectively, and delivering under tight deadlines.
- Technology Savvy: Familiarity with digital content creation tools (Adobe Creative Suite, Canva, video editing software) and collaboration platforms.
Career Growth & Learning – Your Development Path
Verizon invests heavily in the professional growth of its people. As a senior leader in communications, you will have access to:
- Leadership Development Programs: Tailored courses, mentorship, and executive coaching to sharpen strategic influence.
- Cross‑Functional Rotations: Opportunities to work alongside product, marketing, and data science teams, broadening your business acumen.
- Continuous Learning Stipends: Annual budgets for certifications, conferences, and online learning platforms (Coursera, LinkedIn Learning, etc.).
- Global Exposure: Collaborate with colleagues in more than 30 countries, gaining insights into multicultural communication practices.
- Innovation Labs: Participate in internal hackathons and idea incubators focused on storytelling tech, AI‑driven personalization, and immersive experiences.
Work Environment & Company Culture – Thrive Remotely, Connect Globally
While this role is fully remote, Verizon fosters a vibrant, inclusive community that bridges geography and time zones. Our culture is built on:
- Flexibility: Choose your own workspace, enjoy a hybrid schedule when needed, and benefit from a results‑oriented performance model.
- Inclusion: A workplace where diverse perspectives are celebrated, and every voice is heard, ensuring authentic representation in all communications.
- Collaboration: Regular virtual “coffee chats,” cross‑regional forums, and digital town halls that keep you connected to the broader V Team.
- Well‑Being: Comprehensive health, mental‑health, and financial wellness resources designed to support you holistically.
Compensation, Perks & Benefits – A Total Rewards Package That Reflects Our Name
Verizon offers a market‑competitive salary range (US $109,000 – $202,000, depending on experience and location) and a robust total rewards suite, including:
- Performance‑based bonuses and incentive plans.
- Comprehensive health, dental, and vision coverage.
- 401(k) plan with company match and a suite of investment options.
- Equity awards and stock purchase plans.
- Generous paid time off, parental leave, and adoption assistance.
- Tuition reimbursement and continuous‑learning allowances.
- Employee assistance programs, wellness stipends, and virtual fitness memberships.
- Access to exclusive employee discount programs and community sponsorships.
Commitment to Diversity, Equity & Inclusion
We recognize that a diverse workforce drives innovation. Verizon is proud to be an Equal Employment Opportunity employer. We celebrate differences of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other characteristic that makes each of us unique. Our inclusive policies ensure a respectful, supportive environment where every employee can prosper.
How to Apply – Take the Next Step Toward Impactful Storytelling
If you are excited to shape the narrative of one of the world’s most respected employer brands, we want to hear from you. Click the link below to submit your application, résumé, and a brief cover letter outlining why you are the ideal fit for this strategic role.
Apply Now – Join Verizon’s Total Rewards Communications Team
Final Word – Your Voice, Our Future
At Verizon, every story we tell is a promise to our employees: that we listen, we value, and we help you thrive. As the Strategic Communications Senior Manager – Total Rewards, you will be the catalyst that turns that promise into a daily reality for millions of V Teamers worldwide. Bring your passion, creativity, and strategic insight – and let’s build a future where every employee feels truly rewarded.
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