Position: Specialist, Renewal Sales (Remote) Job Title: Specialist, Renewal Sales (Remote) The Sales Representative is responsible for demonstrating the value and benefits of our client?? products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. About the Role As a remote Sales Representative at Concentrix, you will join a diverse, global team from over 70 countries. We are committed to providing exceptional customer experiences and innovative solutions. We support your career growth with comprehensive training and development programs. Key Responsibilities ??Work within a dedicated territory to achieve revenue quotas through renewals and upselling. ??Provide accurate sales forecasts regularly. ??Develop mastery of product knowledge and technical understanding. ??Address customer concerns and manage objections to retain or expand accounts. ??Manage high-volume customer contacts via phone and email. ??Maintain accurate data in the customer management system (CRM).Qualifications ??Must reside in the United States with a valid U.S. address. ??At least 2 years of experience in customer service or sales. ??Proven success in meeting sales quotas. ??Experience with high-volume calling and learning new technologies. ??Proficiency in Microsoft Office and CRM systems like Salesforce. What We Offer Competitive salary ($30,800 - $34,700) plus performance incentives, comprehensive benefits (medical, dental, vision), 401(k), paid time off, and more. We foster a culture of growth, diversity, and inclusion, offering various programs and recognitions. #J-18808-Ljbffr