About the position The Special Projects Digital Experience Strategist at Apple will play a pivotal role in enhancing the online shopping experience by leveraging generative AI technologies. This position focuses on expanding e-commerce tools across various platforms and countries, ensuring that customer experiences are personalized and engaging. The strategist will collaborate with cross-functional teams to drive business insights, optimize digital commerce strategies, and communicate effectively with senior leadership. Responsibilities ? Drive the development and execution of AI-powered customer experiences for Apple Retail. , ? Support the expansion of e-commerce tools to new platforms and countries. , ? Analyze industry trends and consumer insights to identify new business opportunities. , ? Oversee end-to-end planning and program management for new features and projects. , ? Provide feedback on designs and solutions in cross-functional forums. , ? Synthesize data-driven insights into actionable recommendations for digital commerce strategies. , ? Lead key business decisions and track priorities to influence roadmap planning. , ? Author and present strategic briefs to inform cross-functional partners about business priorities and performance. Requirements ? 3+ years of work experience, with at least 1 year in an e-commerce, strategy, customer experience, and/or AI-related role. , ? Excellent analytical skills with a focus on data-driven decision making. , ? Strong verbal and written communication skills, including proficiency in Keynote and PowerPoint. Nice-to-haves ? Experience working on significant customer-facing generative AI experiences or tools. , ? Knowledge of technology trends such as AI and the global retail/e-commerce B2C industry. , ? Proven ability to build collaborative relationships with cross-functional teams. , ? Track record of problem-solving in ambiguous situations with attention to detail. Benefits ? Health insurance coverage , ? 401k retirement savings plan , ? Paid holidays , ? Professional development opportunities , ? Flexible scheduling options