Join Our Team: Empowering Healthcare Innovation
At Microsoft, we're on a mission to empower every person and every organization on the planet to achieve more. We're committed to cultivating an inclusive work environment where everyone can thrive. As a leader in the technology industry, we're constantly seeking innovative solutions to drive digital transformation across various sectors, including healthcare. If you're a driven and creative sales professional looking to make a difference, we have an exciting opportunity for you to join our team as a Senior Strategic Account Manager in the healthcare industry.
About the Role
As a Senior Strategic Account Manager, you will be a trusted advisor to our healthcare clients, leading the design and execution of their commercial strategy and negotiation. You'll be responsible for selling the right solutions at the right time, ensuring every deal is compliant and profitable for Microsoft. This role requires a deep understanding of the healthcare industry, its trends, challenges, and opportunities, as well as the ability to position Microsoft as a trusted partner and leader in enabling digital transformation.
Key Responsibilities
Account Management
- Leads the development and application of a mature/dynamic customer plan, detailing critical insights and new business opportunities aligned to customer priorities.
- Orchestrates the execution of strategies for assigned accounts to ensure high-volume sales, drive plans to increase revenue potential, and open new opportunities for Microsoft and partners.
- Proactively expands strategic networks of key internal and external partners and decision-makers to ensure execution of core tasks and account transactions.
- Leads efforts with key internal and external partners to develop, share, and promote mutually beneficial, long-term, customizable account plans to grow sales and partner impact.
- Proactively solicits feedback on additional needs, products, and features to develop targeted strategies for customers.
Strategic Thinking
- Leverages Microsoft sales strategies to articulate Microsoft's and partners' point of view and creates deep connections with decision-makers through multiple levels of customers' organizations.
- Engages in strategic discussions to transform customer business models, increase profitability and market share, and transform the ecosystem.
- Leverages unique, strategic industry-focused business insights and opportunities to create long-term, competitive advantage for customers.
Customer Engagement
- Proactively owns and elevates a transformative customer stakeholder engagement strategy to foster customer trust and brand growth and loyalty.
- Proactively develops a comprehensive understanding of customers' business needs, priorities, and strategies, as well as industry insights and market competitive trends.
- Guides internal colleagues on ways to develop deeper customer knowledge and anticipates customers' needs to deliver new insights on customers' business strategies.
Sales Excellence
- Orchestrates the creation of long-term strategies aimed at building a level of loyalty that would be hard for competitors to overcome.
- Owns the development of the digital transformation business strategy for assigned accounts based on customers' expected outcomes and Microsoft's added innovative value.
- Leverages understanding of customer business and engages Microsoft decision-makers to drive customers' strategy, goals, and optimization.
- Uses business cases to develop and present compelling value proposition presentations and specialized business plans for customers.
Competitive Knowledge
- Partners with internal industry experts to strengthen knowledge of the industry, competitors, customer business priorities, and Microsoft's offerings.
- Proactively explores and uncovers technologies and confirms customer interest.
Qualifications
Required Qualifications
- 13+ years of experience working in the healthcare industry and/or driving digital transformation.
- 6+ years of experience making recommendations to and/or collaborating with mid-to-senior-level executives.
- 8+ years of experience closing large, complex agreements/deals.
- 5+ years of experience leading, developing, and managing contract and pricing negotiations, deal contracting and pricing, escalations/negotiations, and evaluating book of business.
Additional or Preferred Qualifications
- Demonstrated track record of closing net-new customers/business, strategic execution, and the ability to work through a dynamic network.
- Learner mindset and a history of penetrating enterprise customer accounts and exceeding multi-million-dollar annual sales quotas.
- Matrix management skills, including the ability to partner with multiple team members and resources internally and externally.
- Ability to work in ambiguous environments that may require knowledge of policy, political landscape, and technology.
- Demonstrated consultative selling experience and ability to effectively influence others in multiple groups.
- Creative thought leadership to continue evolving the business to meet the needs of our end customers.
- Technical proficiency in computing and systems integration disciplines.
- Proven multi-channel selling success.
What We Offer
As a Senior Strategic Account Manager at Microsoft, you'll be part of a dynamic team that is shaping the future of technology. You'll have the opportunity to work with passionate innovators, envision what's possible, and take your career to new heights. Our total rewards package includes a competitive salary, benefits, and other compensation. The typical base pay range for this role across the U.S. is USD $122,400 - $216,500 per year, with a different range applicable to specific work locations.
Our Culture and Values
At Microsoft, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. We build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. We're committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Ready to Join Us?
If you're a motivated and experienced sales professional looking to make a difference in the healthcare industry, we encourage you to apply for this exciting opportunity. As a Senior Strategic Account Manager at Microsoft, you'll be part of a team that's driving innovation and digital transformation. Don't miss this chance to join our amazing team and empower every person and every organization to achieve more.
Apply now and be part of our journey to empower the future of healthcare!
Apply Now