Join the Holland America Line Team as a Senior Network Engineer
Welcome to Holland America Line, a premium cruise line dedicated to explorers, foodies, and music lovers who want to explore the world on perfectly sized, refreshingly spacious ships filled with one-of-a-kind experiences. We're seeking an exceptional Senior Network Engineer to join our team in Seattle, WA, and be part of our dynamic IT department. As a Senior Network Engineer, you will play a critical role in designing, implementing, and supporting our enterprise-class networking technologies used globally across ship and shore locations.
About Holland America Line
Holland America Line is a leader in the cruise industry, known for its luxurious ships, exceptional service, and commitment to providing unforgettable experiences for our guests. With a rich history dating back to 1899, we've established ourselves as a premier cruise line, offering a wide range of itineraries to destinations around the world. Our company culture is built on a foundation of respect, integrity, and a passion for delivering exceptional experiences.
Job Summary
We're looking for a highly skilled Senior Network Engineer to design, plan, document, and support the configuration of logical and physical system layouts. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work collaboratively with cross-functional teams. As a Senior Network Engineer, you will be responsible for ensuring the security, performance, and reliability of our network infrastructure, as well as providing technical leadership and guidance to junior team members.
Key Responsibilities
- Design, plan, document, and support the configuration of logical and physical system layouts
- Provide direction for the installation and configuration of all software packages as needed to support business requirements
- Perform analysis and develop solutions based on established service agreements for capacity planning and performance tuning
- Participate in the development of system solution standards
- Develop detailed design, installation, and configuration documentation for enterprise system deployments
- Ensure the security of our enterprise infrastructure and compliance with all applicable security standards (PCI, PII, HIPPA, etc.)
- Recommend and oversee projects that expand, change, or improve the systems and related infrastructure
- Provide assistance in reviewing performance and capacity requests as well as design solution resolution
- Collaborate with the Brand service delivery leaders to ensure an understanding of business cases and to ensure that the appropriate solution is selected that meets the business need
- Develop solutions with a focus on reducing operating costs or increasing guest and crew experience
- Provide Capital Expenditure Request level hardware, software, license, and labor estimate detail for projects
- Contribute as necessary in a hands-on manner with the implementation of solutions in support of all projects
- Work with other infrastructure teams for new systems designed and engineered
- Act as the highest level of engineering escalation for issues encountered
- Provide system support and troubleshooting expertise as needed for designed solutions
Requirements
Essential Qualifications:
- Degree in Computer Science or other technical degree or equivalent experience
- Minimum 10 years working within large enterprise-class networks
- Cisco ISR/ASR routers, Cisco Catalyst 2k, 3k, 4k, 6500, Nexus 2000, 5500, 6000, 7000, 9000 class switches
- Cisco 1200, 2600, 2700, 3700, 3800 series Wireless Access Points and Cisco 5500, 5700, 8500 Wireless LAN Controllers
- TCP/IP, SSL, LACP, LLDP/CDP, EIGRP, OSPF, BGP, MPLS, HSRP, GLBP, SNMP, STP, VPC, VSS, VDC, MSDP, PIM, IGMP, RTP, SIP, H.323, LWAPP, RADIUS, TACACS+, Fiber Channel, FCoE, iSCSI, 802.11abg, 802.11n, 802.11ac
- HP/Aruba Networks XML, DNS, DHCP
- VMWare working knowledge
- Riverbed WAN Optimization appliances
- Netscaler and F5 Application Delivery Controllers
- ASA, Juniper SRX, and Palo Alto Firewalls
- Intrusion Detection Systems
- Web Application Firewalls
- Cisco CCIE or equivalent enterprise experience
Preferred Qualifications:
- Excellent technical communication and collaboration skills across multiple teams
- Strong customer-service orientation
- Excellent written and oral communication skills
- Excellent listening and interpersonal skills
- Ability to communicate ideas in both technical and user-friendly language
- Ability to conduct research into systems issues and products
- Highly self-motivated and directed
- Strong organizational skills with a keen attention to detail
- Ability to analyze issues, use sound judgment, and solve complex problems
- Proficient in multi-tasking
- Able to prioritize and execute tasks
- Experience working in a team-oriented, collaborative environment
- Understanding of development and project management processes and methodologies
- Understanding of industry trends as well as successful strategies and product roadmaps
- Strong strategic planning capabilities with proven hands-on implementation experience
- Working knowledge of corporate IT disciplines and group dynamics
What We Offer
As a Senior Network Engineer at Holland America Line, you'll enjoy a range of benefits and perks, including:
- Cruise and Travel Privileges for You and Your Family
- Health Benefits
- 401(k)
- Employee Stock Purchase Plan
- Training & Professional Development
- Tuition & Professional Certification Reimbursement
- Rewards & Incentives
- Competitive salary range: $97,800 - $132,000 per year
Our Culture
At Holland America Line, we're committed to creating a work environment that's inclusive, respectful, and supportive of all employees. Our company culture is built on a foundation of:
- Compliance
- Environmental protection
- Health, safety, and well-being of our guests, employees, and communities
We're an equal opportunity employer and welcome applications from diverse candidates. We're committed to providing reasonable accommodations with the application process, upon request, as required to comply with applicable laws.
How to Apply
If you're a motivated and experienced Senior Network Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We can't wait to hear from you!
Join our team and be part of a dynamic and innovative organization that's shaping the future of the cruise industry. Apply today and start your journey with Holland America Line!
Apply Now