Join the Macy's Team: Where Customer Experience Meets Career Growth
At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We believe that each person is unique, and we respect and invest in each individual to create growth, pride, and satisfaction. As a Retail Sales Associate at our Kings Plaza location in Brooklyn, NY, you'll be an integral part of bringing the Macy's magic to life, making every customer experience exceptional.
Job Summary
As a Retail Sales Associate, also known as a Generalist colleague, you'll be the face of Macy's, providing top-notch customer service, developing expertise in our merchandise and services, and driving sales growth. You'll work in a fun, inclusive team environment, rising to every challenge, and making a tangible impact on our customers' experiences.
Key Responsibilities
- Customer Service: Master store products, services, loyalty programs, and Macy's sales systems to help customers find what they need and suggest additional items.
- Sales Support: Develop customer relationships to grow business and expand our client base. Respond to customer requests for additional merchandise or other assistance.
- Merchandise Organization: Maintain department recovery standards, including selling floor and fitting rooms.
- Update Pricing and Signage: Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner.
- Digital Support: Assist in locating and pulling merchandise to fulfill digital customer orders.
What We Offer
Competitive Compensation and Benefits
We offer a competitive salary, as well as comprehensive benefits, including:
- Medical, dental, vision, and retirement coverage
- Employee Assistance Program (mental health and financial literacy resources)
- Fully-funded education benefits, including 100% of tuition, books, and fees
- Merchandise discounts
- Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
Career Growth and Learning Opportunities
At Macy's, we're committed to helping you grow your career and develop new skills. You'll have access to:
- Training and development programs
- Career advancement opportunities
- Cross-functional training and exposure to different areas of the business
Our Culture and Work Environment
Inclusive and Fun Work Environment
Our stores are designed to be inclusive, challenging, and refreshingly fun. You'll work in a dynamic environment with a diverse team, rising to every challenge and making a tangible impact on our customers' experiences.
Flexible Scheduling
We understand that life can be unpredictable, and we're committed to providing flexible scheduling options to accommodate your needs.
Who We're Looking For
Essential Qualifications
To succeed as a Retail Sales Associate at Macy's, you'll need:
- A focus on upholding Macy's dedication to diversity, inclusion, and respect
- Flexible availability, including days, evenings, weekends, and holidays
- The ability to work on your own and as part of a team
- Basic computer skills and the ability to handle electronic devices
Preferred Qualifications
While not required, the following qualifications are preferred:
- Previous retail experience
- Excellent communication and interpersonal skills
- The ability to lift and/or move up to 25 lbs., climb ladders, stoop, kneel, crouch, and crawl
Physical Requirements
As a Retail Sales Associate, you'll be required to:
- Stand and walk for prolonged periods
- Reach with hands and arms
- Use hands to press, handle, and feel
- Lift and/or move up to 25 lbs., climb ladders, stoop, kneel, crouch, and crawl
- Have close vision, color vision, and the ability to adjust focus
Why Join Macy's?
At Macy's, we're committed to creating a brighter future for all. By joining our team, you'll be part of a company that's dedicated to:
- Diversity, inclusion, and respect
- Customer experience and satisfaction
- Career growth and development
- Community engagement and giving back
How to Apply
If you're a motivated and customer-focused sales professional looking for a new challenge, we want to hear from you! Apply today to join the Macy's team and start making a difference in the lives of our customers.
Apply Now
Conclusion
As a Retail Sales Associate at Macy's Kings Plaza location in Brooklyn, NY, you'll have the opportunity to make a tangible impact on our customers' experiences, drive sales growth, and develop new skills. With competitive compensation and benefits, career growth opportunities, and a fun and inclusive work environment, we think you'll find this is an exciting and rewarding career opportunity. Apply today to join our team!
Apply Now