Introduction to ResMed and Our Mission
At ResMed, we are driven by a profound mission to improve the quality of life of our patients, customers, and partners through innovative digital health solutions. As a global leader in the connected health industry, we recognize the importance of privacy in building trust and ensuring the well-being of individuals worldwide. Our Legal team plays a pivotal role in managing the legal affairs of the company, providing counsel, handling disputes, and protecting intellectual property. Within this team, our newly established Privacy Enablement team is dedicated to supporting ResMed's mission by enabling product management initiatives that prioritize privacy and compliance.
About the Role: Senior Manager, Privacy Enablement
We are seeking an exceptional Senior Manager to join our Privacy Enablement team, preferably based in San Diego, CA, but open to remote or hybrid work arrangements. This role is crucial in leading and collaborating with our global privacy team on projects outside the North America region, with a primary focus on enabling product management initiatives for our Sleep business in North America. The ideal candidate will be an expert in privacy with a proven leadership record, operating with a problem-solving mindset and a passion for adding value by partnering with business leaders to support customer-centric initiatives.
Key Responsibilities
- Serve as a Privacy Business Partner for North America-based projects across all divisions, providing strategic privacy advice and guidance.
- Lead global initiatives pertaining to the Sleep & Respiratory Care business, ensuring privacy compliance and risk management.
- Act as an internal advisor to the business on complex privacy use cases involving HIPAA, CPRA, GDPR, ePrivacy, EU AI regulation, and similar laws.
- Lead a team of experienced privacy professionals to deliver high-quality privacy advice and support.
- Join the Privacy Enablement leadership team and contribute to executing the vision for Privacy at ResMed.
- Partner with the business to implement and operationalize privacy by design principles on cutting-edge digital technology topics.
- Consult, support, and advise the business by creating Data Protection Impact Assessments (DPIAs), risk assessments, negotiating Data Processing Agreements (DPAs), and reporting on privacy risk and compliance.
- Update privacy notices, internal privacy policies, and related documentation to ensure compliance and transparency.
- Establish and enhance effective and efficient privacy services, driving operational efficiencies across intersecting processes and teams.
- Collaborate across privacy teams in other regions, as well as with the Information Security Team, Legal, Compliance, Data Governance, Government Affairs, Regulatory, and Procurement teams to streamline compliance processes.
- Serve as an escalation point to assist with external privacy inquiries from sales, marketing groups, customers, devices, and ResMed's apps users.
Qualifications and Experience
To be successful in this role, you will have:
- 5-10 years of experience in privacy within digital health solutions, information technology, risk management, and/or compliance.
- A Bachelor's degree in Business Administration, Law, Computer Science, or a related discipline. A JD is preferred.
- Privacy certifications such as CIPP/E/US, CIPM, and/or CHPC are preferred, with evidence of continuing professional development in privacy.
- A solid understanding of privacy laws (e.g., CCPA/CPRA, HIPAA, GDPR, ePrivacy, etc.).
- Experience in managing high-performing teams and driving privacy by design in areas such as app and mobile application use, biometrics, and data analytics.
- Experience working in highly regulated and/or audited environments, with a focus on operational application of privacy law.
- Strong leadership, execution, collaboration, and management skills, with the ability to exert influence at all organization levels.
- Exceptional business judgment, with the ability to think strategically and give practical advice by balancing business needs with privacy and legal risks.
- Strong written and verbal communication skills, as well as the ability to work well with a diverse client base with diverse cultural backgrounds.
Core Competencies
The ideal candidate will possess:
- Strong analytical and problem-resolution skills.
- Cultural savvy, self-awareness, curiosity, agility, and the ability to work well under ambiguity and changing business environments.
- Technically savvy, with experience using tools such as OneTrust, JIRA, Asana, MS Teams, Slack, and/or related technologies.
- Lean Six Sigma belts or similar training, with a focus on process improvement.
- Excellent interpersonal and relationship-building skills, with the ability to work effectively in a fast-paced, dynamic environment.
Career Growth Opportunities and Learning Benefits
At ResMed, we are committed to offering holistic benefits packages, flexible work arrangements, and a workforce culture that allows employees to grow personally and professionally. As a Senior Manager, Privacy Enablement, you will have the opportunity to:
- Develop your leadership skills and expertise in privacy and compliance.
- Collaborate with a global team of privacy professionals and contribute to the development of ResMed's privacy strategy.
- Stay up-to-date with the latest developments in privacy laws and regulations, and apply this knowledge to drive business growth and compliance.
- Participate in training and development programs, including privacy certifications and continuing professional development opportunities.
Work Environment and Company Culture
ResMed is a dynamic and innovative company that values diversity, inclusion, and individual expression. Our culture is driven by excellence, and we thrive on the innovative ideas and perspectives that our employees bring to the workplace. As a member of our team, you will:
- Work in a fast-paced, supportive environment with a talented team of professionals.
- Have the opportunity to contribute to the development of ResMed's privacy strategy and compliance programs.
- Be part of a global organization that is committed to improving the lives of millions of people around the world.
- Enjoy a comprehensive benefits package, including flexible work arrangements, competitive salaries, and opportunities for professional growth and development.
Compensation, Perks, and Benefits
ResMed offers a competitive salary range for this role, with a reasonable estimate of $160,000-$240,000 per year, depending on the candidate's geographic work location, relevant qualifications, work experience, and skills. In addition to a competitive salary, we offer a comprehensive benefits package, including:
- Comprehensive medical, vision, dental, and life insurance.
- AD&D, short-term and long-term disability insurance.
- Sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), and commuter benefits.
- 401(k), Employee Stock Purchase Plan (ESPP), and Employee Assistance Program (EAP).
- Tuition assistance and paid time off (PTO).
- Opportunities for professional growth and development, including training and development programs.
Conclusion
If you are a motivated and experienced privacy professional looking for a challenging and rewarding role, we encourage you to apply for the Senior Manager, Privacy Enablement position at ResMed. This is an exceptional opportunity to join a global leader in the connected health industry and contribute to the development of our privacy strategy and compliance programs. With a competitive salary, comprehensive benefits package, and opportunities for professional growth and development, this role offers a unique chance to advance your career and make a meaningful impact in the lives of millions of people around the world.
We Encourage You to Apply!
Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team and contribute to our mission to improve the quality of life of our patients, customers, and partners. Apply now and take the first step towards an exciting and rewarding career with ResMed!
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