## In this role, you’ll:
Respond to security tickets promptly and professionally, including incident handling, triage, investigation, and collaboration with other teams for resolution.
Serve as the point-of-contact for internal user security questions, providing guidance on security policies, tools, and best practices.
Design, implement, and improve operational security processes—focusing on ticket management, incident response workflows, and documentation standards.
Monitor security dashboards for alerts; analyze, document, and escalate events as needed for further investigation and remediation.
Support the implementation and maintenance of security controls, including vulnerability management, endpoint protection, multi-factor authentication, and encryption technologies.
Assist in onboarding and off-boarding processes to ensure proper access controls and compliance.
Contribute to developing, reviewing, and communicating Standard Operating Procedures (SOPs) for security operations.
Influence internal teams and coach others on security policies and internal compliance frameworks.
## We’re looking for candidates who have:
Experience in security operations, InfoSec or product security engineering
Familiarity with securing AWS cloud services
Familiarity with Infrastructure-as-Code tools like Terraform
Familiarity with deploying and operating Kubernetes such as AWS EKS.
Strong understanding of incident management, ticket response, and security operations best practices.
Experience using ticketing systems and operational tools such as JIRA or Atlassian suite.
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