Overview The Scheduling Administrator is responsible for direct coordination and management of the daily schedules for Field Technicians providing fire protection services to a wide variety of customers. In Short ? Coordinate and manage daily schedules for Field Technicians. ? Utilize Field Service Management software for scheduling. ? Field emergency service calls and reroute technicians. ? Ensure customer service standards are met. ? Maintain up-to-date information for technicians. ? Assist with administrative tasks and compliance reports. ? Communicate effectively with customers and internal stakeholders. ? Flexible hybrid schedule after training. ? Pay ranges from $25-$28/hour. ? Work primarily in Spokane, WA. Requirements ? High School Diploma or GED required. ? 1-year administrative experience preferred. ? Scheduling and/or dispatching experience preferred. ? Knowledge of fire life safety industry preferred. ? Advanced computer skills required. ? Excellent customer service skills. ? Ability to perform other duties as assigned. Benefits ? Medical, Dental, Vision Plans. ? Company-paid Life and Long-Term Disability Insurance. ? Health Savings Account with company contribution. ? Flexible Spending Accounts for Medical and Dependent Care. ? Employee Assistance Program. ? Paid Time Off (PTO) plan. ? 10 paid holidays off per year. ? Safe Harbor 401(k) Retirement Plan. ? Training and Development Program. ? Equal Employment Opportunity employer.