Job Description:
• This is a remote position.
• Overview: We are looking for a highly organized and detail-oriented Administrative Support & Salesforce Specialist with a strong technical and reporting background.
• This role involves managing administrative tasks, optimizing Salesforce processes, and generating insightful reports to support business operations.
• The ideal candidate should have experience in Salesforce administration, data analytics, and reporting tools, with a keen eye for process improvement and automation.
• Responsibilities: Salesforce Administration & Technical Support Manage and maintain Salesforce CRM, ensuring data accuracy and system integrity.
• Customize fields, workflows, automation, dashboards, and reports in Salesforce to support business needs.
• Provide technical support and training to users on Salesforce best practices.
• Troubleshoot Salesforce issues, liaise with stakeholders, and implement solutions.
• Work with third-party tools and integrations (e.g., Zapier, API connections).
• Reporting & Data Analysis Develop and maintain custom reports and dashboards in Salesforce and other reporting tools.
• Ensure data hygiene by monitoring and cleaning records regularly.
• Assist in automating reporting processes for efficiency.
• Administrative Support Handle general administrative tasks such as ticket resolution
• Assist teams with data entry, organization, and workflow optimization.
• Support leadership with presentations, reports, and process documentation.
Requirements:
• 2+ years of experience in Salesforce administration, data analysis, or related roles.
• Proficiency in Salesforce reporting, dashboards, and automation tools
• Experience with Excel, Google Sheets, and other similar tools
• Strong technical and problem-solving skills.
• Excellent organizational, communication, and documentation skills.
• Ability to work independently and manage multiple tasks efficiently.
• Experience with third-party tools like Zapier, Slack, or other SaaS platforms is a plus.
• Salesforce certification (Admin, Advanced Admin, or relevant specialization) is a plus.
Benefits:
• Fun working environment
• PTO
• HMO
• And More!
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