Note: The job is a remote job and is open to candidates in USA. Timeline Optimization Group is dedicated to helping job seekers find attractive opportunities in the medical device industry. They are seeking a Patient Access Clinical Outreach Specialist to manage candidate pipelines, engage patients, and support them throughout their Intracept journey.
Responsibilities
- Manage a pipeline of candidates through daily outbound calls to engage, educate, and support patients on their Intracept journey
- Update CRM systems by documenting outreach engagement details and outcomes
- Articulate products clearly and concisely over the phone, adapting conversations based on patient needs
- Answer patient questions, handle objections, and provide additional information as needed
- Maintain regular communications with the department team to stay updated on market developments
Skills
- Experience in a patient-facing clinical role; pain management or spine preferred
- Strong analytical, problem-solving, and critical thinking skills, along with excellent verbal and written communication
- Ability to work independently and effectively within a team
- Good organizational skills and the ability to multitask
- Experience using CRM systems; Salesforce is a plus
- Associate's degree or certification/licensure in a healthcare-related field
- Clinical experience in pain management or surgical spine settings preferred
Benefits
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere within the United States
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and chronic pain management
Company Overview
Our platform bridges the gap between job seekers and diverse employment opportunities sourced from employers, staffing companies, recruitment firms, and job boards, while providing resources that empower users to explore career paths and make well-informed choices. It was founded in undefined, and is headquartered in , with a workforce of 2-10 employees. Its website is http://www.timelineog.com.
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