We are actively seeking individuals capable of managing high-volume live chat customer support for our clients offering various digital products. This position is open to trustworthy and dependable individuals worldwide, as it can be performed remotely. As a chat support agent, your primary duty will be responding to live chat messages on behalf of different businesses, using platforms like... Facebook Messenger. This is a remote role, offering the flexibility to work from anywhere without the need for in-person interactions. Responsibilities ? Respond to customer inquiries and provide support through online chat ? Assist customers with product information, order status, and issue resolution ? Maintain a positive and professional attitude while interacting with customers ? Document customer interactions and follow up as needed ? Meet or exceed performance goals for response time and customer satisfaction Qualifications ? Excellent written communication skills ? Ability to multitask and prioritize in a fast-paced environment ? Customer service experience (Advantage) ? Proficiency in typing and navigating online chat platforms ? High school diploma or equivalent Benefits ? Competitive salary ? Health, dental, and vision insurance ? Paid time off and holidays ?Opportunities for professional development and career advancement ? Flexible working hours ? Work-from-home opportunity for a better work-life balance ? Collaborative and inclusive company culture