Remote Medical Transcription Specialist – Acute Care & Multi‑Specialty Clinical Documentation Expert (Chicago‑Based)

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Why Join Jamison Professional Services?

Jamison Professional Services, Inc. (JPS) is a Service‑Disabled, Veteran‑Owned Small Business (SDVOSB) and a certified Minority Business Enterprise (MBE) headquartered in the vibrant metro area of Atlanta, Georgia. For more than a decade we have been a trusted partner to U.S. Government agencies, state entities, and leading commercial health‑care organizations, delivering expert staffing, transcription, court‑reporting, and telehealth solutions. Our mission is simple yet powerful: to empower clinicians, administrators, and veterans alike with accurate, timely, and secure medical documentation.

As a remote‑first employer, we believe that talent thrives when given flexibility, purpose, and a culture of excellence. Whether you are a seasoned medical transcriptionist looking to apply your expertise to a national portfolio of clinical specialties, or a newer professional eager to grow within a supportive, veteran‑focused environment, Jamison offers a platform for meaningful impact and career advancement.

Position Overview – Remote Medical Transcription Specialist (Chicago)

We are actively seeking a highly motivated Remote Medical Transcription Specialist based in the Chicago metropolitan area to join our dynamic, 24/7 transcription team. In this role, you will translate physician dictations across a broad spectrum of specialties into precise, clean, and compliant clinical documentation. Your work will directly influence patient care continuity, billing accuracy, and regulatory adherence for our government and commercial clients.

Key Responsibilities

• Multi‑Specialty Transcription: Accurately transcribe dictations from outpatient clinics, emergency rooms, radiology, behavioral health, acute care, and long‑term care settings. Specialties include, but are not limited to, general surgery, anesthesiology, vascular and thoracic surgery, cardiology, orthopedics, ophthalmology, neurology, oncology, psychiatry, and many more.
• STAT Report Handling: Prioritize and deliver STAT (high‑urgency) reports within the strict turnaround times defined by the VA, ensuring clinicians receive critical information when patient safety depends on it.
• Quality Assurance & Editing: Perform thorough spell‑check, grammar review, and terminology verification using medical dictionaries and reference tools. Resolve homophones and similarly sounding terms to guarantee absolute accuracy.
• Turnaround Time Management: Maintain consistent turnaround times ranging from 4 to 24 hours, adhering to service‑level agreements (SLAs) for all document types, including operation reports, discharge summaries, histories and physicals, and routine office notes.
• 24/7 Availability: Provide continuous transcription support, seven days a week, 24 hours per day, including holidays. Participate in an on‑call rotation as needed to meet client demand.
• System Administration Support: Operate and troubleshoot the off‑site transcription platform, ensuring secure file transfer, backup integrity, and compliance with HIPAA and VA security standards.
• Collaboration & Communication: Liaise with physicians, clinical staff, and internal quality‑control teams to clarify ambiguous dictations, request additional information, and confirm final document acceptance.
• Documentation & Reporting: Log completed transcriptions, turnaround metrics, and any quality‑control notes in the designated tracking system for audit readiness.
• Continuous Learning: Stay current with evolving medical terminology, new procedural codes, and industry best practices through ongoing training and professional development initiatives.

Essential Qualifications

• Minimum two (2) years of acute‑care medical transcription experience, covering at least three of the following document types: operation reports, discharge summaries, histories & physicals, and general office notes.
• Demonstrated ability to achieve turnaround times of 4–24 hours while maintaining high accuracy rates (≥ 98%).
• Proficiency with standard transcription software, foot‑pedal operation, and digital audio formats (WAV, MP3, etc.).
• Strong grasp of medical terminology across a wide range of specialties, including surgical subspecialties and behavioral health.
• Excellent listening skills to adapt to varied accents, speech patterns, and dictation quality.
• Reliable high‑speed internet connection and a dedicated, quiet workspace meeting HIPAA‑compliant security standards.
• Ability to work independently, manage time effectively, and meet 24/7 coverage requirements.
• Authorization to work in the United States and willingness to submit a background check and any required online assessments.

Preferred Qualifications & Additional Assets

• Completion of an accredited Medical Transcription Certificate or equivalent formal training program.
• Experience with electronic health record (EHR) platforms such as Epic, Cerner, or MEDITECH.
• Familiarity with VA documentation standards and Health Level Seven (HL7) messaging protocols.
• Previous work with government or VA contracts, understanding of compliance requirements.
• Demonstrated experience with STAT report processing and high‑pressure environments.
• Professional references (minimum three) that can verify documented transcription experience.

Core Skills & Competencies

• Medical Terminology Mastery: Neurology, cardiology, orthopedics, radiology, pathology, gastroenterology, psychiatry, and many more.
• Attention to Detail: Ability to spot and correct minute errors, ensuring flawless final documents.
• Time Management: Consistently meet tight deadlines while juggling multiple dictations.
• Communication: Clear written and verbal skills for effective interaction with clinicians and internal teams.
• Technical Proficiency: Comfortable with transcription software, word processing tools, and secure file‑sharing platforms.
• Problem‑Solving: Quickly resolve audio quality issues, ambiguous phrases, and terminology conflicts.
• Adaptability: Ability to handle an ever‑changing mix of specialties, document types, and urgency levels.
• Professionalism & Confidentiality: Uphold HIPAA and VA privacy standards at all times.

Career Growth & Development Opportunities

Jamison is dedicated to fostering long‑term careers, not just temporary assignments. As a Remote Medical Transcription Specialist, you will have access to a clear advancement pathway:

• Senior Transcriptionist: Lead complex cases, mentor junior staff, and oversee quality‑control processes.
• Quality Assurance Analyst: Evaluate transcription accuracy, develop improvement initiatives, and coordinate audits.
• Team Lead / Operations Supervisor: Manage a team of remote transcriptionists, schedule coverage, and liaise with client leadership.
• Specialized Clinical Documentation Analyst: Deep‑dive into a specific specialty (e.g., cardiology) to become the subject‑matter expert for clients.
• Professional Development: Jamison provides tuition reimbursement for relevant certifications, regular webinars on emerging medical trends, and access to an online learning portal.

Our veteran‑focused culture means you will also have opportunities to participate in mentorship programs, leadership training, and community outreach initiatives that support fellow service members.

Work Environment & Company Culture

We champion a remote‑first environment that respects work‑life balance while delivering a high‑performing, collaborative experience:

• Flexibility: Choose your ideal work hours within the 24/7 coverage model, with the ability to take advantage of flexible scheduling.
• Inclusive Community: Our workforce reflects a wide spectrum of backgrounds, genders, ethnicities, veterans, and abilities. Inclusivity is embedded in every policy, from recruitment to promotion.
• Technology Enablement: State‑of‑the‑art transcription platforms, secure VPN access, and regular IT support ensure you have the tools you need to succeed.
• Recognition & Rewards: Employee‑of‑the‑month programs, performance bonuses, and peer‑acknowledgment platforms celebrate contributions.
• Health & Wellness: Comprehensive health, dental, and vision plans, a generous paid‑time‑off (PTO) policy, and access to virtual wellness resources.
• Community Impact: As a veteran‑owned enterprise, we partner with veteran service organizations, offering volunteer days and donation matching for causes you care about.

Compensation, Perks & Benefits (General Overview)

While the exact salary will be tailored to experience and qualifications, successful candidates can anticipate a competitive base salary in line with industry standards for remote acute‑care transcriptionists, complemented by:

• Performance‑based bonuses tied to accuracy and turnaround metrics.
• Remote‑work stipend covering home‑office setup (equipment, ergonomic chair, high‑speed internet).
• Full medical, dental, and vision coverage for employees (with optional family plans).
• 401(k) retirement savings plan with company match.
• Paid holidays, vacation days, and sick leave.
• Continuing education reimbursement for relevant certifications (e.g., RHIT, CHT).
• Employee Assistance Program (EAP) for personal and professional counseling.
• Access to an internal knowledge base and a community of practice focused on medical documentation excellence.

How to Apply

If you thrive in a fast‑paced, detail‑oriented environment and are passionate about delivering flawless clinical documentation, we want to hear from you. Follow these steps to take the next step in your career:

1. Prepare an up‑to‑date resume highlighting your acute‑care transcription experience, certifications, and any relevant references.
2. Visit our secure application portal at https://www.jps-online.com/apply-now/ and complete the online assessment.
3. Upload your resume, certification copies, and a brief cover letter explaining why you are the ideal fit for this remote position.
4. Submit your application and await a confirmation email with next‑step instructions.

Our recruitment team reviews applications promptly; qualified candidates will be contacted for a virtual interview and a short transcription sample test.

Final Word – Your Future Starts Here

Jamison Professional Services is more than a staffing firm; we are a mission‑driven organization where every transcription you produce helps clinicians deliver better patient outcomes and supports the nation’s healthcare infrastructure. Join a team that values your expertise, invests in your growth, and honors the dedication you bring to the role.

Take the next step today. Click the link below, submit your application, and embark on a rewarding remote career with a company that celebrates your contributions.

Apply Now – Remote Medical Transcription Specialist (Chicago)

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