Remote Medical Billing & Payment Posting Specialist – Experienced Healthcare Revenue Cycle Management Professional (Night‑Shift & Bangalore Office Preferred)

About MedVoice Inc. – Pioneering Revenue Cycle Excellence

MedVoice Inc. is a fast‑growing, technology‑enabled healthcare solutions provider that partners with hospitals, clinics, and specialty practices across India and abroad. Our mission is to maximize providers’ financial health while ensuring patients receive seamless, transparent billing experiences. With a culture built on continuous improvement, data‑driven decision‑making, and employee empowerment, we have earned a reputation for delivering accuracy, compliance, and speed in every claim we process.

As we expand our remote workforce, we are looking for a seasoned Medical Biller and Payment Poster who thrives in a collaborative, results‑oriented environment. This role is a cornerstone of our revenue‑cycle engine, directly influencing cash flow, patient satisfaction, and the overall profitability of our provider network.

Why Join Our Team?

Working with MedVoice means you’ll be part of a forward‑thinking organization that invests heavily in professional development, cutting‑edge billing platforms, and a supportive remote work infrastructure. Whether you are a detail‑oriented coder, a skilled negotiator, or a data‑driven analyst, you will find ample opportunities to grow your expertise, take on leadership responsibilities, and shape the future of medical billing in India.

Key Benefits & Perks (All Employees)

• Competitive Salary: Market‑aligned base pay with performance‑based incentives.
• Flexible Remote Work: Work from home with optional office days in Bangalore for collaborative sessions.
• Night‑Shift Differential: Additional compensation for evening hours.
• Health & Wellness: Comprehensive medical, dental, and vision coverage for you and eligible dependents.
• Professional Development: Access to certified coding courses, webinars, and industry conferences.
• Paid Time Off: Generous vacation, sick leave, and paid holidays.
• Technology Stipend: Reimbursement for home‑office equipment and high‑speed internet.
• Employee Assistance Program: Confidential counseling and support services.

Core Responsibilities – Driving Revenue Cycle Success

In this role, you will own the end‑to‑end billing lifecycle for a portfolio of provider accounts. Your daily activities will ensure accurate charge capture, timely claim submission, diligent follow‑up on denials, and proactive patient communication. Below is a detailed breakdown of the duties you will perform.

1. Charge Entry & Coding Accuracy

• Review physician notes, superbills, and encounter forms to extract all billable services.
• Assign appropriate CPT, ICD‑10‑CM, and HCPCS codes with meticulous attention to payer‑specific guidelines.
• Validate that charge entry reflects the level of service rendered and complies with coding best practices.
• Conduct periodic audits of entered charges to maintain a 99% accuracy rate.

2. Claims Preparation & Submission

• Prepare electronic claims using the practice management system (e.g., Kareo, AdvancedMD, or proprietary platforms).
• Verify patient demographics, insurance eligibility, and payer authorization before submission.
• Submit claims within the payer’s required timeframes, ensuring no missed deadlines.
• Utilize clearinghouses (e.g., Emdeon, Availity) to transmit claims securely and monitor acknowledgment receipts.

3. Claims Monitoring & Denial Management

• Track claim status daily via payer portals and generate aging reports.
• Identify denials, rejections, or underpayments and perform root‑cause analysis.
• Prepare and submit appeal letters, supporting documentation, and corrected claims within stipulated windows.
• Collaborate with physicians and coding teams to resolve clinical documentation gaps that lead to denials.

4. Accounts Receivable (A/R) Management

• Review A/R aging reports to pinpoint overdue balances exceeding 30, 60, and 90 days.
• Contact patients via phone, email, or secure messaging to explain balances, negotiate payment plans, and arrange settlements.
• Coordinate with insurance carriers to resolve billing discrepancies, partial payments, or contractual adjustments.
• Maintain accurate posting of payments, adjustments, and write‑offs in the billing system.

5. Insurance Verification & Eligibility Confirmation

• Perform real‑time eligibility checks prior to service delivery using insurer portals or clearinghouse tools.
• Document coverage details, co‑pay amounts, deductibles, and any pre‑authorization requirements.
• Update patient records promptly to reflect verified insurance information.

6. Demographic & Eligibility Maintenance

• Ensure patient demographic data (address, phone, email) is current and accurate.
• Validate that the patient is eligible for the scheduled services based on insurance contracts and provider network status.

7. Compliance & Regulatory Adherence

• Observe HIPAA privacy and security standards in all communications and data handling.
• Stay current with changes to ICD‑10, CPT, HCPCS, and payer policy updates.
• Participate in quarterly compliance training and audits.

8. Reporting & Performance Metrics

• Generate daily, weekly, and monthly reports covering claim submission volume, denial rates, collection effectiveness, and A/R aging.
• Present insights to managers, highlighting trends, bottlenecks, and opportunities for process improvement.
• Contribute to the development of key performance indicators (KPIs) for the revenue cycle team.

Essential Qualifications – What You Must Bring

• Experience: Minimum of three (3) years of hands‑on experience in medical billing, payment posting, and claim adjudication.
• Coding Proficiency: Demonstrated expertise in CPT, ICD‑10‑CM, and HCPCS coding systems.
• Insurance Knowledge: Solid understanding of payer rules, fee‑schedule contracts, and reimbursement methodologies (e.g., fee‑for‑service, value‑based).
• Communication Skills: Excellent oral and written English; ability to convey complex billing information clearly to patients and providers.
• Negotiation Ability: Proven track record of effectively negotiating payment plans and resolving collection issues.
• Technical Acumen: Comfortable using practice management software, electronic health record (EHR) platforms, and Microsoft Office Suite.
• Regulatory Awareness: Familiarity with HIPAA, MACRA, and other healthcare compliance frameworks.
• Work Schedule Flexibility: Willingness to work night‑shift hours (typically 8:00 PM – 4:00 AM IST) and occasional on‑site presence at our Bangalore office.
• Location Preference: Residents of Bangalore, particularly those in Kalyan Nagar, KR Puram, or Kammanahalli, are strongly encouraged to apply.
• Immediate Availability: Candidates able to join within two weeks will be prioritized.

Preferred Qualifications – Additional Assets

• Certification as a Certified Professional Biller (CPB) or Certified Coding Specialist (CCS).
• Experience with cloud‑based billing platforms such as Athenahealth, AdvancedMD, or NextGen.
• Exposure to specialty billing (e.g., orthopedics, cardiology, radiology) or outpatient surgery centers.
• Familiarity with data analytics tools (e.g., Tableau, Power BI) for revenue‑cycle reporting.
• Previous experience working in a fully remote or hybrid environment.

Core Skills & Competencies for Success

• Attention to Detail: Ability to spot coding errors, missing modifiers, and documentation gaps.
• Problem‑Solving: Proactive in investigating claim denials and devising effective appeals.
• Time Management: Efficiently juggle multiple accounts while meeting strict submission deadlines.
• Customer‑Centric Mindset: Sensitivity to patients’ financial concerns and clear, empathetic communication.
• Team Collaboration: Work closely with coders, providers, and finance teammates to achieve shared goals.
• Adaptability: Quickly adjust to new payer policies, software upgrades, and regulatory changes.
• Ethical Conduct: Uphold confidentiality and integrity in handling protected health information (PHI).

Career Growth & Learning Opportunities

MedVoice Inc. believes that our people are our greatest asset. As a Medical Billing & Payment Posting Specialist, you will have access to a structured career ladder that includes:

• Progressive Responsibility: Move from individual contributor to senior specialist, team lead, or manager of revenue‑cycle operations.
• Certification Support: Company‑funded enrollment in CPB, CCS, or Certified Revenue Cycle Representative (CRCR) programs.
• Cross‑Functional Exposure: Opportunities to shadow the analytics, compliance, and payer relations teams.
• Mentorship Programs: Pairing with senior leaders to accelerate professional development.
• Innovation Projects: Participate in pilot initiatives that leverage AI‑driven claim scrubbing and predictive analytics.

Work Environment & Culture

Our culture is built upon three pillars: Innovation, Integrity, and Inclusion. We celebrate diversity, encourage open dialogue, and nurture a safe space for ideas to flourish. Even though the role is remote‑first, we host regular virtual coffee chats, quarterly in‑person meetups in Bangalore, and a vibrant internal community platform where you can share success stories, ask questions, and celebrate milestones together.

We also prioritize work‑life balance. Our night‑shift schedule aligns with the needs of our Midwest and US‑based clients, allowing our team members to have free days during typical Indian business hours, providing ample personal time for hobbies, family, and continued learning.

Compensation Overview

While exact figures are tailored to experience and certification level, all successful candidates can expect:

• Base Salary: Competitive market rate for senior medical billing professionals in Bangalore.
• Shift Differential: Additional pay for night‑shift hours.
• Performance Bonus: Quarterly incentives tied to collection targets, denial reduction, and accuracy metrics.
• Benefits Package: Comprehensive health insurance, retirement contribution (PF), and paid leave.
• Professional Growth Fund: Annual stipend for certifications, conferences, or online courses.

How to Apply

If you are passionate about transforming the revenue cycle, excel at coding accuracy, and thrive in a remote‑first, high‑performing team, we would love to hear from you. Please send your up‑to‑date CV and a brief cover letter outlining your relevant experience to [email protected] or click the “Apply” button below.

For any queries, feel free to contact us at 9686725753 or 6364915511. Visit our website at www.medvoiceinc.com for more information about our mission and values.

Ready to Make an Impact?

Don’t miss this chance to join a forward‑thinking organization where your expertise will directly influence the financial health of healthcare providers and improve patient experiences nationwide. Click the link below to submit your application and embark on a rewarding career with MedVoice Inc.

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