Full Job Description Remote Data Entry Associate Working remote, from home. In this role you will be responsible for: ? Scrubbing, Researching/validating, Data entry and of provider contract records. ? Updating status in the customer systems. ? Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading. ? Retrieves and enters data from computer/web-based systems, files and other documents. ? Analyzes information collected to identify potential problems and discrepancies. ? Ensuring accurate and timely completion of transactions to meet or exceed client SLA's (Service Level Agreements). ? Applying Healthcare and Insurance domain knowledge, theoretical concepts, etc. to undertake problem solving. ? Identifying and resolving both routine and non-routine problems or escalation to more proficient team members. ? Monitoring of e-mail box and sending responses to inquiries. Required Skills for this role include: ? 1+ year(s) of experience in a role that required a focus on quality including attention to detail, accuracy, and accountability for your work. ? 1+ year(s) of experience in a professional/office related environment (i.e. office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts. ? 1+ year(s) of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens and computer systems, and learn new software tools. ? An education level of at least a high school diploma or GED. Preferences: ? Ability to communicate (oral/written) effectively in a professional/office setting. ? Effective troubleshooting skills where you can leverage your research, analysis, and problem solving skills. ? Time management skills that require the ability to cope with a complex, changing environment. ? Knowledge of AS400, Windows based systems, Excel Spreadsheets, following SOPs (Standard operating Procedures). ? ** All new hires will be required to successfully complete our training course and demonstrate proficiency of the material. Required schedule availability for this position is Monday-Friday 8AM-4:30PM. The shift schedule can be changed as per client's requirements. Job Type: Temporary Pay: $15.00 - $26.00 per hour Schedule: ? 8 hour shift ? Monday to Friday Education: ? High school or equivalent (Preferred) Experience: ? professional/office related environment: 1 year (Required) ? data entry: 1 year (Required) ? customer service: 1 year (Required) ? AS400: 1 year (Preferred) Work Location: Remote