Note: The job is a remote job and is open to candidates in USA. GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve operational efficiency. As a Product Data Analyst, you will help product teams make better decisions through trusted data and analysis, collaborating closely with various stakeholders to enhance customer experiences and business outcomes.
Responsibilities
- Collaborate with stakeholders ranging from individual contributor Product Managers to leadership to understand business questions and define the right analytical approach
- Gather data from multiple sources and connect disparate data points into a clear story about product usage, customer behavior, and product health
- Establish reporting for new products and features, including defining metrics and building repeatable analysis that teams can use to track adoption and performance
- Analyze usage patterns within GitLab's Platforms sections to help teams understand how this area is performing and where improvements may be needed
- Explore behavioral trends for the Dedicated offering to surface insights that can inform product decisions and the customer experience
- Partner with UX to better understand user behavior and support research with quantitative analysis
- Work with Engineering teams on data collection and instrumentation approaches so product usage can be measured accurately and consistently
- Collaborate with Analytics Engineers on data modeling needs for reporting and analysis, helping ensure the underlying data supports reliable decision-making
Skills
- Advanced SQL skills and the ability to use data to answer complex product questions with clarity and accuracy
- Experience building business intelligence visualizations and dashboards, ideally in Tableau or a similar tool
- Experience working directly with Product and Engineering teams on data creation, instrumentation, and measurement strategy
- Experience partnering with Data and Analytics Engineering teams to shape data models for reporting and product analysis
- Strong analytical thinking and the ability to turn product usage data into practical recommendations for stakeholders at different levels
- Experience conducting and interpreting A/B tests to evaluate product changes and support evidence-based decisions
- Clear written and verbal communication skills, with the ability to explain complex findings in simple language
- Comfort working in an all-remote, asynchronous environment and collaborating effectively across functions while staying aligned with GitLab's values
Benefits
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
Company Overview
- GitLab is a web-based Git repository manager that offers a variety of features for software development teams. It was founded in 2014, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://about.gitlab.com.