Remote Customer Service Role - $20/hr | Work from Home

Job Overview We are seeking a dedicated Customer Experience Specialist to join our esteemed team in a rewarding 6-month contract-to-hire position. Following an initial 3 weeks of comprehensive on-site training in Tampa, Florida, you will enjoy the flexibility of remote work... Key Responsibilities ? Onboard new customers and respond to account inquiries with professionalism and a welcoming demeanor. ? Ensure seamless communication across various departments to enhance the overall customer experience. ? Address billing inquiries and manage tasks efficiently through our ticketing system. ? Exhibit exceptional care and urgency, exemplifying our unwavering commitment to customer satisfaction. Required Skills ? Strong customer service orientation and the ability to communicate effectively with both customers and internal teams. ? Proficiency in managing billing inquiries and familiarity with ticketing systems. ? Bilingual in Spanish is advantageous. Qualifications ? A minimum of 2 years of experience in customer service. ? Prior experience in Fiber/Wireless/Voice Internet Service Provider support is preferred. ? High School Diploma or GED is required. Career Growth Opportunities This role offers a unique chance for professional growth within a dynamic, customer-centric team that values dedication and innovation. Company Culture And Values Join a reputable organization committed to customer satisfaction and fostering a collaborative work environment that prioritizes employee development and diversity. Compensation And Benefits ? Competitive pay at $20/hr. ? Opportunities for advancement within a team that is focused on excellence in customer service. Employment Type: Full-Time