Salary: $23.10 - $34.95 Hourly We are looking for a customer-oriented, experienced and motivated Customer Service Representative to join our marketing team! If you love helping people and are customer-centric, we want to meet you! As a Customer Service Representative you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful... Customer Service Representative duties and responsibilities ? Managing large volume of customer calls ? Stay friendly and helpful ? Resolve questions and service issues for customers via phone, email and text ? Accurately document customer interactions ? Determine opportunities for new sales ? Sell products to established customers through up-selling and cross-selling ? Resolve all inbound and outbound support requests per established guidelines. ? Identify and act as a company ambassador at all times ? Be professional Customer Service Representative requirements ? High School Diploma or equivalent ? X years of customer service experience ? Demonstrated ability to provide outstanding customer service ? Customer-centric ? Result-driven ? Focus on quality and attention to detail ? Good time-management skills ? Ability to multi-task ? Strong interpersonal and communication skills ? Critical-thinker and problem-solver ? Ability to work with minimal supervision