About the Role As a Remote Customer Service Representative, you'll provide exceptional customer service from the comfort of your own home. You'll handle inbound calls and emails, resolving customer inquiries and issues in a professional and timely manner. Key Responsibilities ? Customer Support: Answer inbound calls and emails, providing accurate and helpful information to customers. ? Problem Resolution: Resolve customer issues and complaints effectively, ensuring customer satisfaction. ? Product Knowledge: Maintain a deep understanding of products and services. ? Data Entry: Accurately enter customer information and update account records. ? Communication: Communicate clearly and effectively with customers, both verbally and in writing. Qualifications ? High school diploma or equivalent ? Excellent customer service skills ? Strong communication and interpersonal skills ? Ability to work independently and as part of a team ? Proficient with computer systems and software ? Reliable internet connection and home office setup Benefits ? Flexible work schedule ? Competitive salary and benefits package ? Opportunities for professional growth and development ? Work-from-home environment Join our team and provide exceptional customer service from the comfort of your own home!